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Castle Point at Baywinde

(16)

200 Kidd Castle Way , Webster, NY 14580

(855) 840-7257

Reviews of Castle Point at Baywinde

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I Am A Friend Or Relative Of A Current/Past Resident

My dad recently moved in to Castle Pointe. After mom passed away we were worried that dad would be lost. We moved him from their townhouse to Castle Pointe. Since the move he has done nothing but thrived. He attends social events, goes on outings and eats meals (he loves the food and has gained 5 lbs...yeah!) with other residents. He likes his apartment very much as he received new carpet and flooring. His new friends told him that new common area furniture is coming soon too! My dad is happy and content which makes us kids happy! Thanks Castle Pointe at Baywinde.

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I Am A Current/Past Resident

It is a pretty place with a caring staff but absolutely not worth the money they charge. You will not get your money's worth. The food is very lacking. Enjoy a cold breakfast, for starters, six day a week. As far as cost, expect an increase every year. Be prepared for that.

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Provider Response

Thank you for your feedback, as it is an important way for us to ensure that we evaluate the way we are providing services. It is our top priority to deliver the best quality of services and care for our residents. We were disappointed to learn that you have not had a better experience. Please feel free to contact me, Tiffany Taylor, Executive Director to discuss further.

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

It's been two months since my mother-in-law transitioned to Baywinde (Independent Living) in Webster, New York. We never thought she would have adjusted as quickly as she did. Mary is 94 years old and had lived in her home for nearly 50 years. Unfortunately her home was multi level and we were concerned about her going up and down stairs. From day one the staff at Baywinde has been fabulous. They have been there for us as well as Mary. We can't thank them enough. For the first time in years we don't worry about her constantly. The atmosphere is unsurpassable. The facility has the appearance of a Resort. Very bright and cheery. Her apartment is lovely. A true "home". On a final note....the food is second to none. Five Star for sure !!!!

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I Am A Friend Or Relative Of A Current/Past Resident

Baywinde has a very uncaring atmosphere. Beautiful facility but individual care was extremely disappointing. Originally accepted my mom in assisted and charged extra for everything she needed which was guidance to dining and back. Shortly after, they insisted she needed Memory care, against our wishes, promising her one-on-one activities and quality of life would be so much better. Not once did my sisters or I witness any contact with her except to say it was mealtime over the greater than one year she was a resident. We felt they ignored her, constantly lost her hearing aid, always questioned help with personal hygiene care promised, and sent her to the hospital numerous times, once because of a fall we were sure was caused by facility negligence but unable to prove, then made it extremely difficult for her to return to her "own home" (which was Baywinde). Eventually they sent her to the ER for being "tired" then totally refused her return. If you want a loving, caring facility/people, do not send your loved one to Baywinde. We have always been sorry we were lured into a beautiful facility whose actual care of our mother never came close to expectations.

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Provider Response

Thank you for taking the time to review our community. We are sorry to learn that your family walked away feeling that Baywinde was an uncaring environment for your mother. It is our goal to ensure that resident care and safety is our top priority. I would encourage you to contact Carrie Rockefeller, Executive Director, directly to discuss further. Again, we appreciate your feedback and will continue to work together to provide the best care and services for the residents of Baywinde.

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Costs for Castle Point at Baywinde

Independent Living Starting Cost per Month:

$ 3,035

Medicaid/Medicare Not Accepted

Amenities at Castle Point at Baywinde

Property Info

Emergency Services: Less than 2 Miles

Shopping: Less than 2 Miles

Recreation: Less than 1 Mile

Minimum Age: 62

State License #: AF0549B

Semi-Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Full Kitchen

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Library

Chapel Services

Hobby Shop

Club Lounge

Billiards Room

Swirling Jacuzzis

Activities

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Brain Health University™ Program

Saturday Night Cinema

Happy Hour

Drama Club

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Dedicated Concierge

Pet Policy: Pets allowed

Restaurant-style Dining

Private Dining Room

Soda Shoppe

Sun Parlor

Services

Nurse Availability: On-Call 24/7

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Housekeeping

Wellness Everyday™

Wellness Center

Dining for Wellness™

Personalized Care Plans

Tour Castle Point at Baywinde

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Description of Castle Point at Baywinde

Castle Pointe at Baywinde offers independent living in Webster for seniors who are able and inclined to live independently, but crave the comfort, security and social opportunity a retirement community offers.

On-call assistance and maintenance-free living means you never need worry about anything but living life to the fullest! Just steps from your front door, you'll find easy access to a fitness center, media room and a wide assortment of activities, as well as special events and regularly scheduled outings into the community.

If you are looking for a vibrant, active place to call home during your retirement years, Castle Pointe at Baywinde will fulfill your desires. Come visit us and see how great senior independent living can be.

Independent Living Amenities

  • All utilities included except telephone and cable
  • Housekeeping and maintenance service
  • Guest Suites
  • Individually controlled heat and central air
  • Scheduled transportation to local shopping and medical appointments
  • Safety features including smoke detectors and sprinklers
  • Award winning Wellness Everyday™ programs, provided 7 days a week
  • Beauty and Barber Shop
  • Fresh, seasonal cuisine prepared by the dining service team
  • Dining for Wellness™ - educational and wellness program
  • Brain Health University™

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