Brookdale Bassett Road

(4 reviews)

245 Basset Rd , Williamsville, NY 14221

Reviews of Brookdale Bassett Road

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Review Averages

3.0 out of 5.0

  • Review by

    I Visited This Facility

    • Overall
    • Staff
    • Food
    • Facility

    Our tour at Brookdale Bassett Road was good. It was nice, quiet, and clean, and everybody seemed friendly. We had some of the desserts when we visited, and coming from a chef, I'd say they were really good.

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  • Review by

    I Visited This Facility

    • Overall
    • Staff

    Brookdale was awful. We were mortified at how bad it was and they didn't tell us where they would be putting my grandmother. The wing was like a mental ward and they had a small area for people with Alzheimer's. The staff was okay, but the rooms were very tiny.

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  • Review by

    I Visited This Facility

    • Overall
    • Staff
    • Facility

    Brookdale Bassett Road was just awful looking. I signed the contract at 3:30 Friday afternoon, but my mom-in-law couldn’t move in on a Saturday or Sunday. When I went there Sunday to move her stuff in, that’s when I saw that the place would not be suitable for her, but they still charged me for 4 days. They didn’t show me that part of the building when I first came. Their excuse was that they didn’t know she was going into the memory care unit. When they showed me the nice dining room and the other parts, it seemed to be OK, but I didn’t see the other part of the place which is locked down. The whole thing made me sick to my stomach when I saw it.

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  • Review by

    I Visited This Community

    • Overall

    Brookdale Basset looked like a very quiet and friendly place, but for me, the rooms were small. The staff was very friendly, informative, and compassionate.

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Description of Brookdale Bassett Road

Brookdale Bassett Road - Williamsville, NY - Exterior


Brookdale Senior Living Solutions - LogoBrookdale Bassett Road (formerly Emeritus at Bassett Manor) offers a homelike setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Brookdale Bassett Road is owned and operated by Brookdale, a company dedicated to providing retirement options for seniors since 1978. With vision, commitment and a keen sense of detail, we have become the nation's leading senior living community provider.

Featured Amenities

Our peaceful setting, restaurant-style dining experience, activities and beautiful surroundings combine to create a wonderful living environment every day. Our genuine, caring staff, Brookdale Bassett Road - Williamsville, NY - Common Roomhome-style meals and daily activities add to our residents' daily experience. They will tell you they appreciate all the options while living at Brookdale Bassett Road.

Our staff prides itself on respecting the privacy and individuality of our residents, while at the same time, creating a real sense of community. You can maintain the same independent lifestyle you have always enjoyed, plus have the opportunity to connect with your peers, participate in activities and even form new friendships for a lifetime.

Available Services

Our customized Service Care Plan offers just the right complement of additional services, from assistance withBrookdale Bassett Road - Williamsville, NY - Billiards Room medication to daily help with bathing, dressing, grooming and ambulation. Our tiered levels of service ensure that you are only paying for the services that you need.

The sense of community is all around you when you become part of our family at Brookdale Bassett Road. Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Our Family is Committed to Yours.

Costs for Brookdale Bassett Road

  • VA Benefits Accepted
  • Long-Term Care Insurance Accepted

Amenities at Brookdale Bassett Road

Property Info

  • Emergency Services: Less Than 1 Mile
  • Shopping: Less Than 1 Mile
  • Recreation: Less Than 1 Mile
  • Number of Units: 105
  • State License #: AF0446C
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • Furnished Units
  • Air Conditioning/Climate Control
  • Emergency Call System
  • 24-Hour Staffing
  • Parking Provided
  • Beauty/Barber Shop
  • Library
  • Activity Center
  • Enclosed Outdoor Area for Memory Care Residents
  • Lounge


  • Full-Time Activity Director
  • Social and Hobby Groups
  • Off-Site Excursions
  • Cultural Programs
  • Exercise Classes


  • Outside Patio/Gardens
  • Pet Policy: Pets allowed
  • Snacks Available
  • Private Dining for Special Events
  • Restaurant-Style Dining


  • Medication Management
  • Help with Activities of Daily Living
  • Transportation to Appointments
  • Other Transportation Provided
  • Guest Meals
  • Housekeeping
  • Ambulation and Escort Services
  • Laundry and Linen Services
  • Specialized Memory Care Program
  • Rehabilitation Services
  • Continence Management
  • Wellness Program
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