Brompton Heights, Inc.
275 Brompton Road , Williamsville, NY 14221
Reviews of Brompton Heights, Inc.
Sep 14, 2017 | Reviewed by Mary B
I Am A Friend Or Relative Of A Current/Past Resident
My mother has been in Brompton Heights for a month now. It's beautiful there. They have a lot of activities to keep the people busy. She is in enhanced assisted living, so she's not able to transfer herself out of bed or out of the chair to go to the toilet, and needs hands-on care; it's not very good. A lot of times, you wait an hour and a half, and nobody shows up. I'm not happy. They're short on help. She has a very nice room, which has a bedroom and a bathroom. In the evening time, it's hard to find anybody to help her. If she's able to ring the buzzer, they're supposed to come and take her to the bathroom, but they don't. We end up taking care of her. If it was just regular assisted living where she could take care of herself, it would be nice. It's just that she needs enhanced care which we're paying a lot of money for, but they're not there to help her. It's assisted living, but they have a special license that allows them to help her transfer. During the day, the aides are really good, but in the evening, they're understaffed. Last night, there was one aide for the whole department. Some staff members are fantastic, but the other ones don't come. The food is terrible. The activities are fantastic. It costs more because she needs more help, but she's not getting the help we're paying for.
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Aug 25, 2017 | Reviewed by Jennifer
I Visited This Facility
I didn't like Brompton Heights. It seemed like everybody was running amuck in a hospital with carpet. I didn't care for the environment at all. They should have better meal coordination because when I walked into the front area, they were gathering and everybody was running around. Dinner wasn't for another hour and they were already crammed in there. The staff was very pleasant.
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Costs for Brompton Heights, Inc.
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Amenities at Brompton Heights, Inc.
State License #: AF0460A
Full-Time Activity Director
Trips & Outings
Nurse Availability: On Site 24/7
Help with Activities of Daily Living
Description of Brompton Heights, Inc.
Located on a six acres of land in beautiful Williamsville, New York is an independent living community where residents can enjoy life to the fullest while our staff provide genuine family care. Brompton Heights offers a five star living experience with a personal touch.
Brompton Heights has been family owned and operated for over 30 years. Caring Is Our Privilege TM is the essence of our company culture. Each and every member of our team believes that caring for others is a privilege; whether they are assisted living residents for ten years or fellow co-workers in another state.
Here at Bropmton Heights, our rooms are upscale and elegantly furnished. We offer a variety of floor plans from studio apartments and one-bedrooms to companion suites with private bathrooms. Residents can enjoy walking, sit, or have a picnic on our beautiful outdoor courtyard.
Residents can recall fond memories in our on-site ice cream parlor. Our library includes new reading materials for our residents' leisure. We also have a computer room where residents can Skype their families and friends and remain connected to the world around. An interfaith chapel is also available for spiritual activities and wellness of our residents.
Country club style menus prepared by our professional chef brings delight and satisfaction to our residents. You can also take advantage of our housekeeping, laundry and maintenance services, ensuring a worry-free lifestyle.
We invite you to experience peace of mind when you or your loved one join our community thanks to our secure environment and enriching activities. Thanks to an emergency call system and wander prevention, safety is assured for each of our residents.
At Bropmton Heights you will find a five star living experience as Caring Is Our Privilege. TM
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