Original

Heritage Springs

(72)

8720 W. Flamingo Road , Las Vegas, NV 89147

(855) 840-7257

Reviews of Heritage Springs

| Reviewed by

I Visited This Facility

Heritage Springs was a very pleasant community. The staff was very welcoming and everything was clean. If felt like home. Everything was well laid out. It felt like a place where you could stay and feel comfortable. The apartments were nice and small, but very well laid out. They seemed very pleasant and comfortable.

Was this helpful?

Provider Response

Hi Kathy- Thank you for taking the time to write such a caring review. I'm glad you enjoyed visiting our comfortable community and I agree with you our staff is very welcoming! I hope you had a chance to see the many apartment size options that we have to offer and even our two-bedroom. Please let us know if we can assist you further. We would love to have you join us for our Signature Breakfast with Chef Celeste's famous pancakes on Weds. 7/18, just give Kiel a call with your RSVP.

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My mom is staying in Heritage Springs. The place is aged. It is not horrible, but it is older than the other place. The care is good, but the food is bad. All the people are very nice, but they have very bad food. Honestly, I think the food needs to improve. If they would improve the food, it would be worth the money we're paying. They only offer one special at breakfast, lunch, and dinner. My mom's room is nice. We bought my mom all brand-new furniture when she moved there, but she has had some issues with her plumbing and the sink keeps leaking. They do quite a bit of activities to keep them active. The activities are actually good because last Wednesday when I went, they had a party, there was a person singing, and they had food. They do that quite often. My mom actually stays active there. In the morning they do current events, then they do some sit-down chair exercises, and they play Bingo, which she goes to everyday. She goes to church on Sunday now. She never did before, but now she goes. The staff members are all very nice people. They have been good to my mom and they're really nice to us. They take good care of the people there.

Was this helpful?

| Reviewed by

I Visited This Facility

I was over at Heritage Springs three or four times. I didn't really meet anybody like the CNAs or the nurses, but I did talk to the business manager. They were all very nice. I didn't spend a lot of time over there, but it looked very nice and clean.

Was this helpful?

| Reviewed by

I Visited This Facility

I was very impressed with Heritage Springs. It was a very nice place. There were about 20 activities they offered every day. The food was the best because they had an excellent chef. The price was pretty good, and it's on a monthly basis. You didn’t have to sign a contract, so if you want to try living there for one or two months, you can without any hassle. Every other place that I went to had a non-refundable community fee.

1 person found this helpful. Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My sister moved into Heritage Springs in December. It's very nice and the staff is really great. However, if I take her out and bring her back after 6:30, it's not easy. She uses her call button, but it takes the staff five minutes or so to get downstairs, leaving her standing in the lobby. I'd wait for her until they came down so they could take her wheelchair and her walker. The food is very bland, there's not a lot of variety and she has complained about it. They have three or four activities a day and there are special activities for the holidays. They have Bingo, poker, exercising, current events, cooking classes, and they take them to Wal-Mart and the 99 cents store once a week. You can arrange for them to use the facility's bus. For instance, once a month she plays Bunco with me and my friends and it's at different homes. The bus from Heritage Springs will bring her out and deliver her to the house where it's at.

Was this helpful?

| Reviewed by

I Visited This Facility

I love the ambience and setup at Heritage Springs. Everything was great. The staff seemed very nice and very involved with the patients. The manager was great, too. The rooms were adorable but expensive. The room was big and for two patients. It was bare, but I thought it would work.

Was this helpful?

| Reviewed by

I Visited This Facility

The Heritage Springs was very good. The studio I saw was nice and adequate, but the memory care unit was very crowded. It would be good to have an activity area there also. They serve 3 meals a day and snacks. The staff was very informative and answered all the questions that I had.

Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My relative was in Heritage Springs for two months. It was kept up well, and the grounds were clean and neat. The food was good, but we definitely experienced some issues with service and medication. I know there was theft going on in the facility. It didn't affect us personally, but there definitely were some concerns. They weren't always very responsive. It's difficult getting in and out of the building after hours because it is lockdown. People wouldn't answer the phone or come to the door quickly. It's OK, but I would not want to live in a place like that. What impressed me was the cleanliness and the entertainment and activities that they offer. I would recommend it if they have a family member visiting daily or if they have someone able to check in, monitor, and keep up on things. Otherwise I would not.

1 person found this helpful. Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

We placed my father-in-law at Heritage Springs. It?s a very nice, beautiful place, but we still has problems with getting his bed and his trash emptied every day, which is something in the contract that should be done on a daily basis. Other than that, we are not moving him out because of that, but we were not very happy with things not being done yet was told would be done on a daily basis. The rooms and apartments are beautiful and very clean. They do have a lot of activities going on like church services every Sunday, birthdays parties, and bingo. My father?s comment about the food is that he would like the food to be seasoned a little more.

1 person found this helpful. Was this helpful?

| Reviewed by

I Visited This Community

Heritage Springs was good. It was smaller, didn't have any availability, and a lot of the people were also lower-skilled. It was nice, and it was alright. It was very low-skilled so most of their patients were obviously more progressed in their disease. It was nice but it just has small quarters.

Was this helpful?

| Reviewed by

I Visited This Community

Heritage Springs was a very pleasant place. They showed me where they hold the music, entertainment, and activities that are very soothing for their residents. The facility itself was very clean and fresh. They allowed a seven-day visit, which I find very important. This place was very unique, and everything was in order. The menu was fantastic.

Was this helpful?

| Reviewed by

I Visited This Community

I am so impressed by this community and their dedicated and caring staff. I would be very comfortable moving a family member here. The staff treats residents with dignity and respect. The compassion they show is amazing. They encourage and expect the residents to participate in daily activities.

Was this helpful?

72 Reviews & Ratings From Around the Web

Overall
Staff
Activities
Food
Value
Facility
Write a review

Costs for Heritage Springs

Assisted Living Starting Cost per Month:

$ 2,780

Medicaid/Medicare Not Accepted

Amenities at Heritage Springs

Property Info

Licensed Since:

Licensed Capacity:

Emergency Services: Less than 3 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age:

Resident Capacity:

Number of Units:

Managed By:

State License #:

Enforcement Letters:

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

3-Bedroom Units

Cottage-Style Homes

Furnished Units

Air Conditioning/Climate Control

Washer/Dryer in Apt

Kitchenette

Full Kitchen

Emergency Call System

24-Hour Staffing

Employee Background Checks

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Library

Chapel Services

Community Kitchen

TV Lounge

Gated Community

Activities

Full-Time Activity Director

Live Weekly Entertainment and Happy Hour

Dancing

Yoga, Tai Chi and Exercise Programs

Arts and Crafts Projects

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Dedicated Concierge

Pet Policy: [""]

Special Meals: ,Diabetic,Low-salt

Restaurant-style Dining from 7am - 7pm

Services

Nurse Availability: [""]

On-Site Medical Visits: ,Geriatric physician,Dentist,Podiatrist

Medication Management

Diabetes Care

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Guest Meals

Private Laundry

Room Service

Housekeeping

Nurse On-site During the Day/On-call 24/7

Kingswood Court Memory Care

24 Hour Wellness Center

Ambulation and Escort Services

Additional Languages Spoken:

Description of Heritage Springs

A community filled with graciously appointed interiors and inviting accommodations, Heritage Springs offers assisted living, memory care and respite care options for area seniors in Henderson, Las Vegas, North Las Vegas, Spring Calley, Sunrise Manor and other surrounding communities. We are situated only minutes away from local medical facilities, shopping destinations and hot dining spots.

Heritage Springs is owned by Blue Harbor Senior Living. An operator of senior communities based out of Portland, Oregon, Blue Harbor Senior Living has communities in six states.

Featured Amenities

Residents of our community enjoy a selection of accommodation options that include studio and one-bedroom floor plans in a variety of layouts. All accommodations include private baths, spacious closets and emergency call systems that are monitored 24 hours a day. Daily meals are enjoyed in our restaurant-style dining room, where good food and good times go hand-in-hand. Each meal is planned by our Executive Chef, and residents select the dish of their choice from a range of tasty menu options.

A number of fun and engaging activities are scheduled each and every day, allowing residents to participate in the events they enjoy most here at Heritage Springs. Local outings, exercise programs, arts and crafts, live music and dancing are just a few of the events held throughout the month.

Available Services

To ensure residents of Heritage Springs enjoy a relaxing retirement experience, we provide all accommodations with personal laundry services, housekeeping and flat linen services. As needed, we are always happy to provide local transportation services for seniors to reach personal appointments.

Residents challenged by memory loss reside in Kingswood Court, the secure memory care portion of our community. Here, each resident receives specially tailored services from trained staff members who provide compassionate care in a dignified manor and seniors participate in activities that are designed to be mentally and physically stimulating.

Heritage Springs is an inviting community that offers just the right amount of support for assisted living and memory care.

Map