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Brookdale Northwest Reno

(30)

5165 Summit Ridge Ct. , Reno, NV 89523

(855) 840-7257

Reviews of Brookdale Northwest Reno

| Reviewed by

I Visited This Facility

I really didn't care for Brookdale Northwest Reno. It gave me a feeling of claustrophobia. Also the smell was very pungent to me. I could not see myself putting my mom there. I didn't even do a full tour; I took the brochure and left. To me, it needed to be upgraded, especially when it comes to sanitary issues. When I got there, we had to wait since there was no receptionist at the desk when we walked in. When the staff did come to the front, we still had to wait because he had to wait for the receptionist to come so he could show us around.

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I Am A Friend Or Relative Of A Current/Past Resident

Brookdale Northwest Reno was very nice, comfortable, and homey. It was clean, but a little dated. The person who helped me was very nice and helpful. They had activities going on when I was there. They have an exercise room and the rooms were clean and spacious.

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I Visited This Facility

Our visit with Brookdale Northwest Reno was very good. The gal who interviewed us was very knowledgeable and did a very thorough job asking us questions, like what we wanted, and asking about us and our mother and what we expected. She was very good. It was very big. The hallways were long and had a lot of dark wood, which made it dark. I felt my mom would get lost in there because she has a hard time knowing where she is a lot of times and I have a feeling she would just get confused in there. The dining room was very beautiful and open, and the tables were nicely set. We did not get to taste the food, though. They gave us a list of all their activities. It seemed like they were trying to keep them busy and engaged.

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I Visited This Facility

Brookdale Northwest Reno was bigger than the other facility we visited. It has a lot more people than other places and the residents need more assistance. The place was older, but nice and clean. The person that gave me the tour was knowledgeable and really helpful. They had a lot of activities. The dining area was nice and welcoming, and they had a salad bar, which was good.

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I Visited This Community

Brookdale was clean, orderly, and the people were friendly and professional. The rooms were very nice, fresh, clean, and ready to move in. The dining facilities and everything were really nice, and they had a separate dining area for families. The staff who gave the tour was very efficient, very friendly, and very caring.

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I Am A Friend Or Relative Of A Current/Past Resident

Brookdale Northwest Reno is great. My mother is in the memory care section. I like the friendliness of the staff; everybody I speak to is very nice, really informative, and very positive. The menus are always good. She has a great, huge, bright room that has hardwood floors and all of her own furniture plus the furniture that they provide. It can hold two people, but they let her rent it independently. There is a Home Depot right next door and a gate to the community on the other side. The building is very nice, modern, and very clean. It is not nearby a hospital, although there are several hospitals in Reno. I will recommend it to everybody.

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I Visited This Community

Brookdale Northwest Reno is a beautiful place with different types of rooms. I saw the wonderful upstairs and downstairs dining areas. Mom needed someone to administer her insulin, but the state has regulations and this place does not have a license to do that. The rooms were spacious and beautiful, with different types of bathrooms. Not every room has the same setup, so it's not a cookie-cutter place. Some residents have cats. They had piano music playing while we were there, which was really nice. The whole place was well-organized with very caring touches to it. Management is really good, too. All of the people I met were really nice, even the patients. It was just so very nice to see the elderly being treated so well and having a nice life there. They all looked like they were very content.

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I Visited This Community

Brookdale Northwest Reno's rooms were average. The dining area was nice. The staff was better compared to the other Brookdale I've seen.

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I Am A Friend Or Relative Of A Current/Past Resident

Steer Clear My Sweet Mother Has been in this facility in the Memory Care Wing up until recently... she was sent to the Emergency via Ambulance and Is Now Hospitalized .. suffering from a severe infection Very Poor Care Her clothes and personal belongings have disappeared. They leave her in bed force food in her mouth .. and tell us to go ahead and feed her if they are busy.. I could go on and on about our experience but there is not enough room STAY AWAY

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Costs for Brookdale Northwest Reno

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Amenities at Brookdale Northwest Reno

Property Info

Emergency Services: Less than 3 Miles

Shopping: Less than 3 Miles

Recreation: Less than 1 Mile

Resident Capacity: 109

Number of Units: 92

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Furnished Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

TV Room

Library

Activities Center

Activities

Cultural Enrichment Programs

Off-site Excursions

Exercise Programs

Parties, Socials, Hobby & Game Groups

Amenities

Outside Patio/Gardens

Cable/Satellite TV

Pet Policy: Pets allowed

WebTV

Restaurant-style Dining

Services

On-Site Medical Visits: Occupational Therapist,Physical Therapist

Medication Management

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Private Laundry

Housekeeping

Linen & Laundry Service

Assistance with Activities of Daily Living

Tour Brookdale Northwest Reno

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Northwest Reno.

Description of Brookdale Northwest Reno

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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