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Royal Park Of Mathews


2700 Royal Commons Ln , Matthews, NC 28105

(855) 840-7257

Reviews of Royal Park Of Mathews

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I Am A Friend Or Relative Of A Current/Past Resident

My mother was a brief resident of Royal Park of Mathews, which is a skilled nursing community. I would have been totally impressed, but they moved my mother from rehab to a room with someone else while I was out of town, instead of letting me know ahead of time. I did tell them I was going to be at the beach and they moved her while was at the beach. I didn't like the way it was handled and they did not follow protocol. They didn't call the nurse on staff, and instead they called a social worker. I called the director to let him know how it was dealt with, and I couldn’t be more impressed with him. Then they moved her again, they moved her three times in four days. They also moved someone out so they could move my mother in, and they shouldn't have moved that lady out. But in the end they did help me, so I wouldn't want others not to go there because they're neat, clean, and it looks like a retreat place. I also thought my mother was well taken care of there and I was impressed with the staff. They had activities for the residents even though my mother couldn't participate.

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