Maplewood at Brewster
820 Harwich Road , Brewster, MA 02631
Reviews of Maplewood at Brewster
Sep 9, 2016 | Reviewed by Concerned Daughter
The worst decision we have ever made was to move our Mom into the Currents neighborhood at Maplewood at Brewster. In four short months Mom became too weak to walk and eat. From Maplewood she went into rehab to try to get strong once again with only minor success. Mom is now able to lift her head up off of her chest, she is smiling more and even laughing, but she will probably never walk again. Maplewood's recommendation to put Mom on Trazodone for safety reasons started her downfall. She went from being one of the most upbeat/popular residents at her former assisted living residence to a shell of a person that couldn't even lift her head up to communicate or to eat. She was walking fine (slow but steady) when she first moved in back in February, now she is wheelchair bound. Mom started fainting fairly often while under Maplewood's care and wound up in the hospital multiple times. Since we moved Mom out of Maplewood this past June she has not had one fainting/syncope episode. It seems the management at Maplewood wants their Currents residents to be the same-- knocked out, sleepy, unresponsive, and in other words easy to manage. The also seem to count on families being uninvolved in their loved one's care. They have lied to us on numerous occasions, tried to overcharge us, and often would not respond to emails. If you sign a contract with Maplewood it means nothing. I was told that the figures on our signed contract were wrong when we had a dispute over the amount of money charged to us, that was it. Try to look beyond the beautiful building and grounds: all is not as it appears. We hope that with this review we will save others from the heartache that we have gone through. If only we had it to do over again.
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Thank you for your recent communication re: your mother's recent stay with us at Maplewood at Brewster. We are sorry you did not have a positive experience at the community. Our goal is to provide a safe and dignified environment for all of our residents, where we encourage family participation and communication regarding resident care. As I am unaware of the specifics of your mother's case, I can only communicate in generalities regarding Maplewood's standards for care and services. As an assisted living provider, we do not provide recommendations or prescriptions for medications. If a resident needs medication or treatment, we provide assistance to residents by reaching the resident's physician for their medical and clinical expertise. We, as an assisted living provider, only administer medication that is prescribed by the resident's own physician, while communicating with the family or responsible party to ensure they are up to date. Please feel free to reach out to me to discuss the specifics of your mother's care, as well as your overall experience. I am happy to review details of your mother's specific situation directly and would encourage you to reach out to me directly at our home office in Westport, CT. I look forward to the opportunity to speak further. Respectfully yours, Andrea S. Ellen Vice President, Maplewood Senior Living
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Costs for Maplewood at Brewster
Assisted Living Starting Cost per Month:
Independent Living Starting Cost per Month:
Medicaid/Medicare Not Accepted
Amenities at Maplewood at Brewster
Trips & Outings
Help with Activities of Daily Living
Transportation to Appointments
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Description of Maplewood at Brewster
Maplewood at Brewster is an innovative senior living community located in the picturesque town of Brewster, MA. We offer area seniors the opportunity to greet each day from the privacy of their own premium apartment home.
Whether you are considering independent living, assisted living, or memory care, our staff is devoted to providing you and your loved ones with an experience that embodies the spirit of beauty and excellence of our beloved town. Everything at Maplewood at Brewster, from our modern and beautifully appointed studio, one bedroom, and two bedroom apartments to our fresh and healthful farm-to-table dining, has been designed to reflect Cape Cod and its unique charm.
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