1400 Browns Lane Suite C , Louisville, KY 40207
Reviews of FirstLight HomeCare
Jan 10, 2018 | Reviewed by Sick in Louisville
I Am A Past Client Of This Provider
UNDER NEW MANAGEMENT!!! This company is now the epitome of disorganization. Their staffing pool is too small to adequately serve their current client base, let alone any new clients. You'll see a new face every week, and it is obvious that their caregivers walk in with no prior knowledge about what their role is in your home, so be prepared to explain your needs. When the scheduler can't find a caregiver for ONE shift, they terminate ALL services immediately, with no discussion, even though their client agreement states they are required to provide notice.
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