Heritage of Overland Park
10101 W 127th Street , Overland Park, KS 66213
Reviews of Heritage of Overland Park
Nov 22, 2014 | Reviewed by Jeff Todd
I Am A Friend Or Relative Of A Current/Past Resident
The Heritage of Overland Park charges $7000 a month per resident. The employees that take care of the residents make an average of $11.50 an hour. They have 3 buildings with 16 to 18 residents in each building. There are four staff members on duty from 8:30 am to 4 pm. The remaining hours are staffed with two staff members, one CMA to pass out medication and two CNA's. This simply not enough staffing to properly take care of the residents. I have witnessed residents hitting other residents and yet they let them remain there. I have witnessed employees yelling at and arguing with the residents. I have witnessed the staff ignoring a residents request to change soilded bed sheets. I have witnessed the staff and allowing a resident to walk by him self against the wishes of the Executive Director even though the resident has a history of falling and continues to fall. CMA's who pass out med's routinely show up late. They are consistently short staffed due to people calling in sick and not being able to fill vacant positions. The residents are not given a menu choice at meal time as most facilities do. Much of the food is store bought and often on the week-ends the residents are served items such as chicken nachos with fried eggs and small store bought pizzas for lunch. On a recent Saturday morning the cook did not show up. The residents were left with donuts and milk for breakfast. There is always an ample supply of donuts and candy available. The residents and families deserve so much better. If you are considering putting your loved on here, shop around! Look for a place that cooks everything in house and gives the residents a choice at meal time. Also look for a facility that has a much better ratio of caretakers to residents. The Heritage of Overland Park puts on a good show for a client tour but at the end of the day their main concern is about making money. Giving your loved one the best care is the least of their concern.
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Costs for Heritage of Overland Park
Memory Care Starting Cost per Month:
Medicaid/Medicare Not Accepted
Amenities at Heritage of Overland Park
Emergency Services: Less than 2 Miles
Shopping: Less than 1 Mile
Recreation: Less than 2 Miles
Help with Activities of Daily Living
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Description of Heritage of Overland Park
Thank you for your interest in The Heritage of Overland Park!
Based on a foundation of customer service, associate satisfaction, and community, The Heritage is proving to be the premier provider of Alzheimer’s and memory care services in the metro Kansas City/Johnson County area. Our mission is to care for a special group of seniors who are dealing with the effects of Alzheimer’s or other forms of memory disorders. We strive to make every day the best it can be for each resident through our unique and innovative approaches.
Our customer service program is custom-tailored for each resident, based on his or her needs and desires. We are not a 'one-size-fits-all' facility. Our program not only provides for life’s necessities, but also encourages positive relationships among the residents, family members and our associates, creating a community that offers a quality of life unmatched by other facilities.
Associate satisfaction is a key element of The Heritage. We choose our associates based on their innate abilities and high caliber skills, enabling them to make a positive difference in our residents’ lives. These professionals are truly responsible for the specialized care provided to our residents and their families. Our associates are positive people, happy to be working with us here, and are what really differentiate this senior care community from others. I strongly encourage you to meet and visit with them as you get to know The Heritage.
Community is our term for that sense of being at home with family and friends. This comfortable feeling is the essence of what we are striving to accomplish at The Heritage. Our residents live with dignity and purpose, in an enjoyable community of family involvement, with the support and care of professionals.
Again, thank you for your interest in The Heritage of Overland Park. We know that you are preparing to make an important decision. We would welcome the opportunity to help you to be assured that your loved one will make the most of each and every day.
In each of our Heritage homes, we embrace a holistic philosophy throughout every area of service and adhere to a person-centered approach that incorporates the specific needs of each resident. We consider the many different dimensions that make up who they are as an individual and then look for ways to support, encourage, and engage then in those areas.
At The Heritage, we believe that people with dementia are just that…PEOPLE…people with individual strengths, abilities, interests and desires. Our philosophy of care focuses on creating an environment that is not only comfortable and enjoyable but also offers meaning and purpose.
Because every person is unique, our belief is that there is no “cookie cutter” approach to supporting individuals with dementia. Getting to know our residents at a personal level enables us to create a life and a home where people feel loved and have an opportunity to thrive. Paying close attention to their overall health and having medical oversight is a key part of our residents care.
Customer service is at the top of everything we do and tailored to each resident based on their needs and desires. Our amenities and services not only provide for life’s necessities, but also encourage positive relationships among our residents, their families and our associates. The Heritage was created to ensure that those seniors dealing with various forms of dementia have the encouragement, support and ability to live an active and meaningful life.
Services and Amenities
- Newly constructed, state-of-the-art community
- Private rooms with private baths
- 24-hour staffing
- Licensed nursing care
- Dining / Eating assistance
- Daily social and recreational programs
- Emotional / Behavioral programs
- Elopement / Exit seeking interventions
- Mobility / Escort assistance
- Personal hygiene / grooming
- Medication management
- Bathing assistance
- Dressing assistance
- Emergency call system
- Weekly housekeeping
- Personal laundry service
- 3 delicious meals and snacks provided daily
- Group transportation
- Coordination of pharmacy services
- On-site medical services
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