The Pointe at Kilpatrick
14230 S. Kilpatrick Avenue , Crestwood, IL 60445
Reviews of The Pointe at Kilpatrick
Mar 22, 2018 | Reviewed by Survivor621
I Am A Friend Or Relative Of A Current/Past Resident
My mother is a resident of The Pointe. Overall the facility is clean, they have plenty of activities for their residents and the food is better than most other facilities my mother has been in. She loves it there, has made new friends and enjoys playing bingo and pokeno. The staff seems to geniunely care for the residents. The issue we continually have is with the nursing and CNA staff. There is a high turnover there in the nursing staff and they do not provide adequate medication management. This was one of the reasons we initially chose to put mom there. She has ended up in the hospital twice due to her not receiving her medication. I have to continually call the nurses to make sure they fill the prescriptions in a timely manner and are giving them to my mother as prescribed. They never return your calls and at times can be a bit rude when you call to make sure the medication is being filled and dispersed. If this facility could provide the necessary medication management it would be the perfect place. So if your loved one has a medical condition that needs to be monitored and controlled with medication I would not recommend at this time.
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Description of The Pointe at Kilpatrick
Sometimes living at home alone may cause depression, lonliness, fear, poor nutrition, or lack of personal care which may result in illness or accidents. The Pointe at Kilpatrick provides peace of mind for families looking for help with care of a loved one or for an older adult searching for a retirement setting without having to worry about financial hardship.
The caring, professional staff at the Pointe at Kilpatrick creates an extended family which provides companionship, programs and structure without sacrificing privacy and individuality. Life at The Pointe is directed by those living here. Food committees control menu choices and anyone can recommend social and educational programs. Family visitis are encouraged and pets are welcome.
The Pointe at Kilpatrick is unique due to it's all inclusive price and the lifestyle it provides. Due to loyal staff, customer satisfaction scores rank in the top 10% in a national comparison. In addition, doctors such as geriatric physicians, psychologists, psychiatrists, optomitrists and podiatrists hold office hours on-site making additional healthcare services convienient. The Pointe also has specially trained staff and a separate neighborhood for Alzheimer's and dementia care.
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