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Delnor Glen

(1)

975 North Fifth Avenue, Saint Charles, IL 60174

(855) 840-7257

Reviews of Delnor Glen

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I Am A Friend Or Relative Of A Current/Past Resident

My mother lived at Delnor Glen for about a year and a half. The facility is lovely; the food is good. Most of the staff is kind, friendly and helpful. The one problem we had was with the "caregivers", who could have been much better. In one instance my mother was prescribed a new medication. I asked the nurse more than once how Mom was handling it and was always told things were good. When I got the pharmacy bill a month later I discovered the prescription had never been ordered. (If the nurse had actually considered my question she probably would have realized this.) On another occasion my mother was supposed to medicated before a procedure. She left for the hospital before the drug was administered. (Her memory is failing which is why we pay to have someone else handle her meds.) Delnor Glen staff did not call the hospital to let them know that she'd missed getting her medication, nor did they inform the family. It was only after we learned of problems with the procedure that we asked if she'd had the meds and found out she'd not received them. Another time when she was taken to the hospital by ambulance her paperwork (DNR, etc) could not be located and we did not know she had been admitted to ICU until she was able to speak with a nurse the following day and have us called. These are just a few problems that come quickly to mind. I also didn't appreciate the condescending tone the nurse and aids used with my college-educated mother. I doubt she did, either. All-in-all, if one is independent and in good health Delnor Glen would be a lovely place to live. If one needs assistance, I recommend looking elsewhere. We moved my mother to a community that offered better care.

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Costs for Delnor Glen

Non-profit Community

Long-Term Care Insurance Accepted

Amenities at Delnor Glen

Property Info

Emergency Services: Less than 2 Miles

Recreation: Less than 1 Mile

Minimum Age: 55

Resident Capacity: 90

Number of Units: 77

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Cottage-Style Homes

Furnished Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Employee Background Checks

Beauty/Barber Shop

Library

Chapel Services

Automatic membership to Cadence fitness center

Independent Care FreeTown homes

Planetree Designation

Activities

Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Dedicated Concierge

Pet Policy: Pets allowed after assessment

Screened-in porches

Fire places in common areas

Super Bowl Party

Services

Nurse Availability: Day On Site;Night On-Call

On-Site Medical Visits: Geriatric physician

Medication Management

Diabetes Care

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Guest Meals

Housekeeping

Room Service if ill

Laundry room on each floor

Description of Delnor Glen

Delnor Glen Senior Living in Saint Charles, Illinois has been formally designated by Planetree, Inc. as a "Planetree Designated® Resident-Centered Community." This designation recognizes Delnor Glen's achievement and innovation in the delivery of resident-centered care. Delnor Glen Senior Living is the first and only senior living community in the United States, and one of only 46 healthcare organizations worldwide to receive the Planetree Designation since the program's launch in 2007.

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