975 North Fifth Avenue, Saint Charles, IL 60174
Reviews of Delnor Glen
Feb 20, 2014 | Reviewed by Loving daughter
I Am A Friend Or Relative Of A Current/Past Resident
My mother lived at Delnor Glen for about a year and a half. The facility is lovely; the food is good. Most of the staff is kind, friendly and helpful. The one problem we had was with the "caregivers", who could have been much better. In one instance my mother was prescribed a new medication. I asked the nurse more than once how Mom was handling it and was always told things were good. When I got the pharmacy bill a month later I discovered the prescription had never been ordered. (If the nurse had actually considered my question she probably would have realized this.) On another occasion my mother was supposed to medicated before a procedure. She left for the hospital before the drug was administered. (Her memory is failing which is why we pay to have someone else handle her meds.) Delnor Glen staff did not call the hospital to let them know that she'd missed getting her medication, nor did they inform the family. It was only after we learned of problems with the procedure that we asked if she'd had the meds and found out she'd not received them. Another time when she was taken to the hospital by ambulance her paperwork (DNR, etc) could not be located and we did not know she had been admitted to ICU until she was able to speak with a nurse the following day and have us called. These are just a few problems that come quickly to mind. I also didn't appreciate the condescending tone the nurse and aids used with my college-educated mother. I doubt she did, either. All-in-all, if one is independent and in good health Delnor Glen would be a lovely place to live. If one needs assistance, I recommend looking elsewhere. We moved my mother to a community that offered better care.
4 people found this helpful. Was this helpful?
Costs for Delnor Glen
Long-Term Care Insurance Accepted
Amenities at Delnor Glen
Emergency Services: Less than 2 Miles
Recreation: Less than 1 Mile
Minimum Age: 55
Full-Time Activity Director
Trips & Outings
Nurse Availability: Day On Site;Night On-Call
On-Site Medical Visits: Geriatric physician
Description of Delnor Glen
Delnor Glen Senior Living in Saint Charles, Illinois has been formally designated by Planetree, Inc. as a "Planetree Designated® Resident-Centered Community." This designation recognizes Delnor Glen's achievement and innovation in the delivery of resident-centered care. Delnor Glen Senior Living is the first and only senior living community in the United States, and one of only 46 healthcare organizations worldwide to receive the Planetree Designation since the program's launch in 2007.
Have Questions? Enter your email address below to get more information about Delnor Glen