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Brookdale Sunrise

(6)

4201 Springtree Drive, Sunrise, FL 33351

(855) 840-7257

Reviews of Brookdale Sunrise

| Reviewed by

I Am A Current/Past Resident

I am currently living in Brookdale Sunrise. The staff is very friendly and cooperative. Their rooms are little on the old side, but they are doing upgrades right now. The place is on a very quiet street without much traffic on the road. It’s very close to shopping centers. They have bingo every day. We celebrate mass as well. Everything has to be their way or nothing else, and I am planning to move out this week.

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Provider ResponseAug 4, 2016

We apologize that your experience did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.

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I Am A Friend Or Relative Of A Current/Past Resident

My mother is in Brookdale Sunrise. It used to be Emeritus at Springtree and Brookdale took over. It's OK but not the greatest. They take pets and that's a good thing. We expected more when Brookdale took over because they're much larger and all over the country, but they still didn't come up to my standards as far as being there and helping out. They have a swimming pool but nobody uses it because there's nobody out there there to take them out and watch them. That's one of the things that she gets upset about. They also have a library, theater, do different things with people like shows once a month, friends and family night, and bingo. They also have a vehicle that will take them to their appointments on Monday, Wednesday, and Friday. Tuesday and Thursday they take them shopping if they want to go to Walmart or something. They could step up to the plate and be a little bit better. They raised the rates when they took over, so you'd think they'd give them something more, but it's still the same. They don't do a whole lot for them, but they do have a man who comes in twice a week who does hair, a salon there, and somebody does nails. All this stuff was there before Brookdale took over, so you'd think that they'd do a little bit more.

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I Am A Friend Or Relative Of A Current/Past Resident

We’re not happy nor satisfied with Brookdale Sunrise. We don’t want our loved one to be there. It is terrible and the worst thing for him. The help is not good, don’t return our calls, and are not helping him. They’re not doing anything that we expected them to do. The apartments are lousy. The place is like a labyrinth. We are not happy with the facility and the staff. The whole experience has been so sad, and we’re very upset.

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I Visited This Community

I absolutely would never have my mom go to Brookdale in Sunrise. When I went there, there was very little supervision. People were roaming around and didn’t seem to know what was going on. Before I left, there was a poor lady in the main restroom's doorway where guests and people come in with no clothes on on the bottom and asking for help. It was very shocking. There was no way I would have my mom go there. The person at the front desk didn’t seem like she knew or cared about what was going on. Also, there was a whole bunch of people in the front waiting to get into the dining room. It was very sad.

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I Visited This Community

They have nice, accommodating staff at Brookdale Sunrise. It was a nice facility. My client actually went and had lunch there and thought that the food was very nice. The room was appropriate, and they were willing to help him, but the family has not ready to make a decision.

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I Visited This Community

Brookdale Sunrise is located near popular shopping stores and an established community. The interior does not match the exterior. The entryway feels incomplete in terms of the decor. However, the layout is befitting for seniors and easy to manuver through. The staff is always friendly and understanding. The rooms are spacious and open. Crown molding and a soothing paint color would make it feel warm and cozy. Activities are held on site and should be intriguing to most. The dining room is large with round table, chandeliers and high ceilings. Meals are provided three times a day and taste great.

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6 Reviews

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Staff
Activities
Food
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Costs for Brookdale Sunrise

VA Benefits Accepted

Long-Term Care Insurance Accepted

Amenities at Brookdale Sunrise

Property Info

Emergency Services: Less Than 3 Miles

Shopping: Less Than 1 Mile

Recreation: Less Than 1 Mile

State License #: 7433

State License #: 7433

Semi-Private Units

Private Units

Studio Apartments

Furnished Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Beauty/Barber Shop

Library

Swimming Pool

TV Room

Recreation Room

Activities

Full-Time Activity Director

Cultural Programs

Off-Site Excursions

Social and Hobby Groups

Exercise Programs

Amenities

Outside Patio/Gardens

Pet Policy: Small pets allowed

Snacks Available

Private Dining for Special Events

Restaurant-Style Dining

Services

On-Site Medical Visits: Occupational Therapist,Physical Therapist

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Meals

Housekeeping

Ambulation and Escort Services

Laundry and Linen Services

Specialized Memory Care Program

Rehabilitation Services

Continence Management

Additional Languages Spoken: English, Spanish

Description of Brookdale Sunrise

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Brookdale Sunrise (formerly known as Emeritus at Springtree) offers a homelike setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Brookdale Sunrise is proud to be a part of Brookdale. Our communities provide active retirement living for thousands of residents, serving seniors and their families since 1978.

Featured Amenities

Our peaceful setting, restaurant-style dining experience, activities and beautiful surroundings combine to create a wonderful living environment every day. Our genuine, caring staff, home-style meals and daily activities add to our residents' daily experience. They will tell you they appreciate all the options while living at Brookdale Sunrise.

Our staff prides itself on respecting the privacy and individuality of our residents, while at the same time, creating a real sense of community. You can maintain the same independent lifestyle you have always enjoyed, plus have the opportunity to connect with your peers, participate in activities and even form new friendships for a lifetime.

Available Services

Our customized Service Care Plan offers just the right complement of additional services, from assistance with medication to daily help with bathing, dressing, grooming and ambulation. Our tiered levels of service ensure that you are only paying for the services that you need.

The sense of community is all around you when you become part of our family at Brookdale Sunrise. Through special events, activities, clubs and on-going cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us.

Call to set up an appointment for a tour because we delight in showing you our home. At Brookdale Sunrise, our family is committed to yours.

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