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Brookdale Deer Creek

(50)

2403 W. Hillsboro Boulevard , Deerfield Beach, FL 33442

(855) 840-7257

Reviews of Brookdale Deer Creek

| Reviewed by

I Visited This Facility

Brookdale Deer Creek was nice and clean, and the people were nice. The biggest thing was the walking distance to the dining room because my mother gets tired easily. A girl showed me two rooms, which were very nice, but not big enough and did not a whole lot of closet space. I did not see any washer and dryer in the ones that I looked at.

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I Am A Friend Or Relative Of A Current/Past Resident

The place looked really nice but it was a pig with lipstick on. The care my Mom got was sub-standard. The food was awful, the housekeeping didn't do the room half the time and they failed to change the mattress cover, which I had requested, I had left 3 so it would be easy. They gave her her meds wrong and we had 20 pills left over a month twice. It was very important that she got it twice a day. The night nurses had a big attitude problem. Her things were stolen when the room was locked. Her walker vanished. No one there really cared about anything except telling lies about what they promised how they were going to take care of my Mom until money was paid and she was living there. The rehab was even bad. They don't have the equipment they need or a person to work with older people. What looks great on the surface may hide really big problems. She lost ground quickly and I had to move her to a place that she would get better care. Visit often and go when a meal is served. Never let them know when you are going there and check meds to make sure they are getting what they need. Good Luck here!,

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Provider ResponseOct 14, 2016

We appreciate you taking the time to share your concerns. We are committed to providing the highest-quality service and care for each resident and have shared your feedback with our regional team. We would truly like an opportunity to discuss this with you personally and hope you will call us at 877-400-5296.

| Reviewed by

I Visited This Community

Brookdale Deer Creek was very good, but it needed a little updating. It was a very nice place, but it didn't have as many facilities as the other place I've visited. The attitude of the staff, and the housekeeping was all good. The management team was all very good. The rooms and apartments were nice and adequate in terms of size, but they didn't have kitchenettes in the apartments.

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I Visited This Community

We went to Brookdale Deer Creek, but the calendar on their wall still had the March schedule up in April. I asked the young girl if I could see the memory department because it had doors and was separated, and she said, "Oh, you don't see that now." To me, that was a big red flag. If somebody visits the place and they ask if they could see the memory department, why can't they? Was there something to hide? That's how I felt.

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| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Brookdale Deer Creek was the best that I saw. It was well maintained, friendly, and close and didn't smell. The staff’s attitude was mostly very good. The food looked good.

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I Am A Friend Or Relative Of A Current/Past Resident

My family memember had a lot of things stolen from her room over a period of time. Rooms are not locked and many people have access to residents' rooms. Nothing was done about this despite it being reported. Response times to calls for help are very slow. Some staff are very caring but others are unkind to residents. Management is defensive rather than helpful when problems are raised. Beautiful facility to look at but my family member was very unhappy living there.

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50 Reviews

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Costs for Brookdale Deer Creek

VA Benefits Accepted

Medicaid/Medicare Accepted

Long-Term Care Insurance Accepted

Amenities at Brookdale Deer Creek

Property Info

Emergency Services: Less Than 4 Miles

Shopping: Less Than 1 Mile

Recreation: Less Than 1 Mile

Number of Units: 127

State License #: 9401

State License #: 9401

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Library

TV Room

Game Room

Coffee Shop

Activities

Full-Time Activity Director

Hobby and Game Groups

Off-Site Excursions

Cultural Programs

Exercise Classe

Amenities

Outside Patio/Gardens

Computer/Internet Access

Pet Policy: Small pets allowed

Snacks Available

Private Dining for Special Events

Restaurant-Style Dining

Services

On-Site Medical Visits: Occupational Therapist,Physical Therapist

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Meals

Housekeeping

Ambulation and Escort Services

Laundry and Linen Services

Rehabilitation Services

Continence Management

Tour Brookdale Deer Creek

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Description of Brookdale Deer Creek

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Brookdale Deer Creek (formerly Emeritus at Deer Creek) offers a homelike setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Brookdale Deer Creek is a part of Brookdale, a company that helps residents and family members create senior living solutions that enrich their lives through passion, courage and partnership so they can get the most out of “All the Places Life Can Go.” Brookdale has been providing the very best in senior living solutions since 1978.

Featured Amenities

Our peaceful setting, restaurant-style dining experience, activities and beautiful surroundings combine to create a wonderful living environment every day. Our genuine, caring staff, home-style meals and daily activities add to our residents' daily experience. They will tell you they appreciate all the options while living at Brookdale Deer Creek.

Our staff prides itself on respecting the privacy and individuality of our residents, while at the same time, creating a real sense of community. You can maintain the same independent lifestyle you have always enjoyed, plus have the opportunity to connect with your peers, participate in activities and even form new friendships for a lifetime.

Available Services

Our customized Service Care Plan offers just the right complement of additional services, from assistance with medication to daily help with bathing, dressing, grooming and ambulation. Our tiered levels of service ensure that you are only paying for the services that you need.

The sense of community is all around you when you become part of our family at Brookdale Deer Creek. Through special events, activities, clubs and on-going cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us.

Our Family is Committed to Yours.

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