2045 Roanoke St , Colorado Springs, CO 80906
Reviews of Broadmoor Court
Mar 28, 2014 | Reviewed by Linda CNA RMA both licensed and registered.
I Am A Friend Or Relative Of A Current/Past Resident
Our mother has been in Broadmoor court for about 8 months. We have had more problems not only with the staff, but the facility itself. The food is substandard, and has caused problems with several other residents as well. WE were told several times that things would be corrected, only to find that what we were told has not been done. Medicines have been given to my mom that were not prescribed for her, by her doctor. And she was given too much of a drug that was also not prescribed by her doctor. They have hidden fees that we were not told about and then suddenly show up on a bill, that was recieved late or not at all. Then we get a bill with late fees. There are too many people working there, that are there for the pay check and lack the compassion and empathy for the residents that pay the price to live there. I realize that working with the elderly is a very tough job, but this place is a senior citizen's worst nightmare!!! This is not acceptable and have tried to talk to people in charge, only to be told they are no longer working for the company. I would appreciate a call or a response from someone in charge of this facility and without delay. I have no problem with reporting these issues with Adult Protective Services and will seek other venues to get something done to get this facility up to standards for nursing homes and facilities that have the elderly residents!!!
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