Villagio at Capriana
454 S. La Floresta Dr. , Brea, CA 92823
454 S. La Floresta Dr. , Brea, CA 92823
2.0 out of 5.0
I have to echo the concerns of the other reviews I have seen on this site. The tour was great, and the food started out being very good. Recently, the care level, the most important part, has declined very dramatically. Specifically, a few weeks ago, my Dad was sitting in his chair. A nurse and two staff members were attempting to get him to stand by pulling on his arms and his chest. With his Alzheimers, he became fearful and resisted which caused them to pull harder. Thankfully, we walked in about that time and told them to leave. We spoke softly to my Dad for a few moments, and he stood and walked to the dining room. We registered our complaint with management telling them this was an inappropriate way to handle an Alzheimers patient. She agreed, but as far as we know, nothing more was done. We also requested that the nurse's access to my Dad be restricted. Recently, my Dad has become more unresponsive. Yesterday, he wasn't responding to verbal requests so he was given Ativan, which made him more unresponsive. His heart rate and blood pressure dropped. I am concerned for his health and well-being under the care of people like this. I am attempting to move him to another facility and will be filing complaints with the state licensing authority.
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I would like to say the staff tries...when they are present. There have been more than several times I(family member)have been ALONE in the room alone with more than 10 residents...no staff present. Other times a caretaker will sit in the room with no contact or interaction with residents....she is just there to babysit. Then there are the times when there are an abundance of caretakers...that's when you know there is a tour coming! Activities: are minimal at best. There are a few days when the activities are amazing and will include many smiling and laughing faces, but most days they sit at tables and read or do math (with most residents sleeping through this activity). Other days are not worth mentioning. To be sure, activities are not important to this facility. This is a good facility if your loved one still is very capable of taking care of themselves and does not need much help at all...basically a place for them to have a room and good meals. They do give an amazing tour, but recently so many people I have talked to are moving out because of the lack of care (physical, mental and emotional). It is a wonderful building, nice grounds, nice neighborhood. I really hope they improve the actual care soon.
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There have been a few situations that have happened that determined my selection. Staff not present at times, or standing around. Activities, some residents sleeping or just not interested in what was being done, but nothing being done about that. Food, seems fine, our family member eats most everything served. Quality of care, well too many times we are told "they don't know what happened" or "dont know who got our loved ready. Have found the room in need of some attention, just feel a better job could be done. Facility is nice, but again there are things that do need attention. They did just recently get a new director, so we are hoping things will "shape up".
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You will find yourself surrounded by friends, luxurious accommodations in an atmosphere of timeless elegance at Villagio at Capriana. Located in Brea, California near conveniences such as shopping venues, local houses of worship and healthcare providers our consciously designed community brings out the best in our residents, ensuring a full life.
Oakmont Senior Living is a family owned and operated business that has been recognized as a leader in the retirement industry. We are committed to both comfort and quality and consistently deliver luxury services at the more than 40 retirement communities we've developed.
From the second you step foot onto our lush campus and walk through our sunlit lobby, you'll be surrounded by the beauty of a consciously designed community. Wide windows, open and stunningly-lit hallways, handsomely-appointed furnishing and stylish fixtures are among the first things noticed, but that's just scratching the surface of what Villagio at Capriana has to offer.
With a unique assortment of spacious apartments, our residents can decorate their home to their heart's content. There are numerous activities to enjoy here: Residents enjoy unleashing their inner tinkerer at our handyman corner while green thumbs dig into our private flower gardens and nature enthusiasts can relax in our indoor aviary . We also offer restaurant-style dining prepared by a first class chef, a movie theater, activity rooms, a salon, day spa and wellness center.
Luxury at Villagio at Capriana isn't limited to the design and character of our community, but permeates our entire culture. We know that design is only one aspect of senior living, and the other part of the equation is the quality of staff and services offered, which is why no detail is spared when it comes to care. You can expect weekly housekeeping, dedicated concierge, valet service and an emergency call system with access to professional staff 24 hours a day.
We are passionate about service and are available to assist with bathing, dressing, grooming, diabetic care, medication management, incontinence care and transferring support. Our residents benefit from our Traditions Memory Care Program where care is individually tailored to provide the highest quality of life for your loved one. Our active curriculum includes specialized activities based on music, sensory and tactile stimulation.
We invite you to visit Villagio at Capriana where you'll find a new home to enjoy the best years of your retirement.