The Village At Seven Oaks Assisted Living
4301 Buena Vista Road , Bakersfield, CA 93307
Reviews of The Village At Seven Oaks Assisted Living
Jun 20, 2016 | Reviewed by Gary , worried son
I Am A Friend Or Relative Of A Current/Past Resident
the facility is grossly understaffed . They appear to have little or no geriatric training. The pendent my Mom wears takes the staff 5 to 10 minutes for staff to respond to the call. Is this pendent to be used in an emergency or just for help to and from their room's ? Either way 5 to 10 minutes is absolutely unacceptable, Brain death occurs much sooner than 10 minutes . The doors to the room's interior are so heavy the tenets are trapped in their room's . Without help they are unable to come and go as they please. These are your tenets not prisoners are zoo animals to be let out at your leisure . All doors leading to the room interiors should be equipped with a push button entrance just like the facility entrance . The dinning room staff are not attentive to the various tenets needs. Many tenets do not order a proper meal due to the embarrassment they may feel due to their loss of abilities to cut their meal or the coordination to use the utensils .Your staff should be more sensitive and attentive to the need's of those who need additional assistance to assure they are getting a proper diet. Lastly the issue of the emergency pendants must be addressed Immediately before there is a tragedy due to ignorance !!!
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