Original

Quail Lodge Retirement Community

(57)

4850 Deer Valley Road , Antioch, CA 94531

(855) 840-7257

Reviews of Quail Lodge Retirement Community

| Reviewed by

I Visited This Facility

Quail Lodge looks like a nice facility. We really liked that we didn't see anyone sitting in wheelchairs, stooped over and drooling. The people seemed energetic, alive and higher functioning, and there just seemed to be a lot of activities going on. They offer meals and provide room and board.

Was this helpful?

| Reviewed by

I Visited This Community

Quail Lodge in Antioch is a community of 120 apartments, dedicated only to independent living seniors. They are tucked away from the busy freeway about 4 miles and it is a very serene and quiet community, yet close to medical facilities and shopping and dining. This is the only community I have visited that has pull cords in every room, should a resident need assistance. In addition, in the renovated units, a built-in microwave and full size refrigerator/freezer are included.Their live-in, on-site management team is wonderful and are available to residents 24/7, should the need arise. They are a husband and wife team and are very helpful, cheery, and overall delightful. Their pricing is very reasonable in comparison to many of the other communities in the pricey Bay Area and I encourage any future resident to explore this community.

4 people found this helpful. Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

As of this date of 3/15/2015, the kitchen and dining room are closed and no one knows why!!!!???? No one seems to know when they will re-open. I will be calling the heath department tomorrow and see if they know anything! The residents are great, the management team seems to be a bit uninterested. They do seem to have a lot of things to do.

1 person found this helpful. Was this helpful?

Provider ResponseMar 25, 2015

Thank you for contacting us – we appreciate your concern about Quail Lodge. The health and safety of our residents and employees is the first and foremost top priority of our Management Team. We are pleased to report that our community is safe and fully functioning. We are always available for our residents and their families, so please feel free to contact us directly anytime.

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My mother has lived there for 2.5 years now. The managers stay a short time and then new ones come in. It is very poorly run. The grounds and public areas are very nice and the apartments are adequate+. The cabinets in the kitchen and bathrooms could stand updating. The food is terrible. They can't keep a cook. The average length is about 3 months and then a new one comes in that is just as bad. Maybe they should consider paying more. Everyone complains about the food. The staff is over worked. The waiters clean the apartments when they are done serving and they lose staff and add more apartments to clean, so they aren't cleaned very well. When they say "light" housekeeping, they certainly mean it. Furniture isn't dusted very well, vacuuming is hasty, etc.

1 person found this helpful. Was this helpful?

Provider ResponseJan 9, 2015

Knowing that your mother has been with us almost 3 years, we are so sorry to hear your frustrations. Our priority is exceed the expectations of each resident and their family members and we apologize this has not been the case. While we have experienced some turnover in past few years, we feel very confident with our current Management Team and their commitment to our residents and well-being of the Quail Lodge community. We have just hired a new Executive Chef and would love the invite you to join us for a meal and enjoy the caliber of our food services program. In regards to housekeeping, I will relay your message to our staff and make sure they strive for excellence in each unit during their weekly cleaning. If you have any other concerns or areas of improvement you would like to touch on, please feel free to email me at : [email protected] Thank you for your feedback and we look forward to providing your mother a better experience.

| Reviewed by

I Am A Current/Past Resident

Staff: They are very friendly to me and always listen to me when I ask a question or have a need. I appreciate the fact that all the staff takes time to learn everyone's name. The housekeepers remind me when they will be coming and it helps to have someone vacuuming my apartment. Managers are always available. They actually live in one of the apartments. I do wish that they would stay longer than a couple of years however. We have lots of activities and there is a bus for outings and shopping, although I use my car still. My favorite things to do are the exercise classes and some of the card games. I like the fact that there are lots of choices at meals and my friends seem pretty happy with them. I like the fact that they keep fruit and coffee available. I also like the dessert cart that they have after meals. Dessert is my favorite part of the meal. I think it could be better if they kept cookies or pastries available during the day. It is called independent living so there are no care services other than managers or staff available 24 hours a day for emergency. Some residents hire outside caregivers or use the caregiver group that rents one of the apartments. The building is clean and and I like the large green backyard area.

2 people found this helpful. Was this helpful?

Provider ResponseJul 17, 2013

Retired Teacher, Thank you for your positive review. We appreciate you taking the time out your day to share your thoughts on Quail Lodge.

| Reviewed by

I Am A Current/Past Resident

The Staff is really "on the job". I'm sure they have their trials and tribulations but I have never seen any anger expressed or anything close to it. They make most feel wanted, watched over and pleased to be living here. They get a 5 for their professionalism and results. The Activities are many. Just about anything the tenants enjoy doing. They get a 5 because they are always well attended and looked forward to. There are Activity Calendars by the month, available. The Food is a 5. Very tasty, healthy and 3 meals a day with snacks as desired. Of course everyone doesn't like the same food. There are special replacement menus always available. The meals are served in a Hotel like atmosphere on very nicely set tables for 4. I would prefer assigned tables, but I am a newcomer and I'm sure there is a reason for it, I just can't see it yet. Quality of Care. To my knowledge this is only an Independent Living Facility. Couldn't erase all Stars. Facility. The Building is spotless, the grounds are very nicely groomed and the flowers are gorgeous. Vehicle parking is monitored. Tenant Apartments are cleaned weekly by our housecleaning staff. The Facility is a surely a 5. We all feel safe and cared for here, I would like to rate it higher. This is a very nice place. I have only been here a short time and I think this is a plus. I am looking with wide open eyes as a person who has never lived in this kind of a Facility but yet I understand what must occur to keep a calm and safe atmosphere and it's here at Quail Lodge!

2 people found this helpful. Was this helpful?

Provider ResponseJul 17, 2013

Glad you are happy in your new home.

| Reviewed by

I Am A Current/Past Resident

As a resident at Quail Lodge I feel well looked after. I have been in 6 different retirement homes as I my children moved and wanted me to be near and this one seems to be the most caring about their residents. If I am sick, they check on me and I can order a room tray. They have lots of good activities planned. Also, many of the men residents have started and run extra activities. One man has a trivia time on Saturdays and another has put together a Wii Bowling Tourniment. He designed handicaps, so even if I am a poor bowler I can compete against the best bowlers. The food is good. The chef comes out after every meal to serve coffee and asks us how we liked the meal. He listens to us and we see how he adds more of the things that we like. I also like that the staff is always friendly and smiling and the managers come out at meals to serve coffee and talk to us. In the other Senior Communities I was in, the managers were more interested in staying in their office to get work done. Our managers live in the building, so there is always some one to help if we need it. One time in the middle of the night I accidently pulled the emergency cord and someone came within 5 minutes to check on me. I felt bad about getting them up in the middle of the night, but I now know the emergency system works. The building is well maintained and we have a really pretty back yard with a walk all the way around the building. I would move here again. And I do hope my children do not move away.

3 people found this helpful. Was this helpful?

Provider ResponseJul 17, 2013

Thank you for taking the time to share your positive experience online. We pride ourselves on a caring staff, delicious meals, planned activities for residents, and a beautiful building, all of which you are pleased with. And we hope for your sake and ours, that your children do not move away!

57 Reviews

Overall
Staff
Activities
Food
Value
Facility
Write a review

Costs for Quail Lodge Retirement Community

Independent Living Starting Cost per Month:

$ 1,695

Learn About Financing Options

Talk to a Family Advisor about how you can pay for care.

(855) 840-7257

Amenities at Quail Lodge Retirement Community

Property Info

Emergency Services: Less than 2 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 55

Resident Capacity: 123

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Spacious Common Areas

Fireside Seating

Activities

Social Events

Trips & Outings

Exercise Classes

Live, On-site Entertainment

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Pet Policy: Pets allowed

Chef-Prepared Meals

Smoke-Free Community

Services

Transportation to Appointments

Other Transportation Provided

Housekeeping

Live-in Managers

Tour Quail Lodge Retirement Community

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Quail Lodge Retirement Community.

Description of Quail Lodge Retirement Community

_______________________________________

Here at Quail Lodge, we believe that our senior residents deserve to enjoy a lifestyle that is carefree and relaxing. For this reason, we offer an all-inclusive retirement living experience located within the beautiful surroundings of Antioch in Northern California. Located only minutes from local destinations for shopping, dining and medical services, residents living here have little to want for.

As a Sunshine Retirement Living Community, Quail Lodge shares the same mission to be a preferred senior living provider through offering choice, value and independence to each of our valued residents.

Featured Amenities

To get a little bit of exercise, stopping by our community fitness center or joining in one of our regularly scheduled wellness programs are two great options. Delicious meals are enjoyed three times per day in our community dining room, where each dish is carefully prepared by our chef and served right to your table.

A wide variety of activities and events are scheduled throughout the week. Events can include live, on-site entertainment and music, outings to local destinations, group games such as Bingo, a variety of fitness programs and more.

Available Services

As an added benefit of living here at Quail Lodge, residents enjoy the convenience of having their utilities and cable TV service included as a part of their flat monthly rental fee. All accommodations receive free weekly housekeeping services, which help alleviate the hassle of chores and home maintenance.

Salon services are available for use right on site, so there is no reason to travel elsewhere when needing a trim or cut. If you ever do need to go somewhere in the area to run an errand or to reach a doctor's appointment, we offer convenient scheduled transportation services.

For excellent retirement living in Northern California, Quail Lodge is the ideal choice.

Map