Carlton Senior Living Downtown Pleasant Hill


175 Cleaveland Road , Pleasant Hill, CA 94523

(855) 840-7257

Reviews of Carlton Senior Living Downtown Pleasant Hill

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My father is in Carlton Senior Living Downtown Pleasant Hill. It's pretty and lively. It seems like they have some good activities going on. I've been there at least once a week for the past couple of months. Sometimes their staff is a little condescending and not entirely understanding of old people. They sometimes treat them like children and tell them what to do. Most staff members are very good, though. The meals are not terrible, but there are definitely places where it's better. It's overpriced.

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I Visited This Facility

Carlton Senior Living Downtown Pleasant Hill is very nice and a newer facility. The staff was great and the rooms were very nice, big, and clean. The residents looked happy, very clean, and were put together very well.

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I Visited This Community

The Chateau III in Pleasant Hill is a wonderful place for its residents. It has a total of 143 units, 24 of which are memory care units, which are shared suites. All of the Chateau senior living communities are and have been family owned. They offer all-day dining, as well as a 24/7 café in which the residents can help themselves to snacks. They have Monday and Friday happy hours, as well as on Weds., if there is a special event. The Chateau III offers a large beauty salon that offers hair care, nail care, and has a "general store" there for other beauty needs. They also have an on-site physical therapy room, most important for residents who have just left a facility where they have physical therapy needs.Each unit has a small refrigerator, sink, and microwave, but residents need to pay for cable and phone charges. There are weekly "field" trips to dining/shopping, etc., as well as exercise classes daily. There are several places throughout the facility that they can access free WiFi. There are also 2 lovely garden areas, and ample parking for visitors. Lastly, the Chateau III is very close to downtown Pleasant Hill, which offers dining choices and a 16 theatre movie experience.The staff was most helpful and I highly recommend the Chateau III to any future resident.

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I Visited This Community

My entire experience at Chateau III was great from my beginning phone call to Alison Wall, Sales Manager. She was very friendly and helpful in setting up an appointment that was convenient for me, not for her. Alison was very professional, knowledgeable and willing to accommodate special needs. When I arrived at my appointment, she was expecting me and made me feel welcome. We sat down and reviewed the things that were important to me and then we took a tour of the beautiful community. I observed a very active atmosphere where the residents were engaged in different activities all with smiles on their faces. I met the vocational nurse who was very informative and interested in finding out from me what I was looking for. I was introduced to every staff member that we passed and was impressed with their involvement with the residents. I asked a few residents how their dining experience was and they had nothing but great things to say about the variety and quality of food that is offered on a consistent basis.

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35 Reviews & Ratings From Around the Web

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Costs for Carlton Senior Living Downtown Pleasant Hill

Assisted Living Starting Cost per Month:

$ 3,295

Memory Care Starting Cost per Month:

$ 6,195

Medicaid/Medicare Not Accepted

Amenities at Carlton Senior Living Downtown Pleasant Hill

Property Info

Licensed Capacity: 175

Emergency Services: Less than 3 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 60

Number of Units: 144

State License #: 75600194

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

Furnished Units

Air Conditioning/Climate Control

Full Kitchen

Emergency Call System

24-Hour Staffing

Employee Background Checks

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop


NWF-Certified Backyard Wildlife Habitat

24-Hour Cafe

Game Room


Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Movie Nights

Visiting Pets

Brain Fitness Activities


Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Pet Policy: Pets allowed after assessment

Special Meals: Diabetic,Kosher,Low-salt,Low-fat,Pureed,Vegetarian

Restaurant-style Dining


Nurse Availability: During business hours

On-Site Medical Visits: Podiatrist,Speech Therapist,Occupational Therapist

Medication Management

Diabetes Care

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Guest Meals

Room Service


LIFE - Letting Individuality Freely Exist

Ongoing Family Connection Conferences

Personal Expressions Activity Program

Additional Languages Spoken: Spanish, Russian, Bulgarian

Tour Carlton Senior Living Downtown Pleasant Hill

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Carlton Senior Living Downtown Pleasant Hill.

Description of Carlton Senior Living Downtown Pleasant Hill

Carlton Senior Living Downtown Pleasant Hill (Formerly Chateau III) is a senior assisted living community that also specializes in Dementia and Alzheimer's Memory Care. Carlton Senior Living Downtown Pleasant Hill is unique in the fact that it caters to active independent seniors as well as seniors needing a whole array of assisted living services from dressing, bathing to medication management. This community offers housekeeping, laundry, 3 hot meals a day and transportation services. Please call us for a brochure and a tour.

  • Restaurant-style anytime dining for breakfast, lunch and dinner, with a wide variety of menu items, including diabetic-friendly options.
  • 24-hour Carlton Café.
  • Room service when needed for temporary illness.
  • The very popular Live 2B Healthy® senior fitness program.
  • Emergency call system and 24-hour staffing.
  • Weekly housekeeping and linen service.
  • Weekly personal laundry service.
  • Convenient transportation with wheelchair access to scheduled activities and appointments.
  • Apartment maintenance.
  • Water, garbage and electricity.
  • Low step and roll-in showers.
  • Individual heating and air conditioning controls.
  • Full schedule of Personal Expressions activities.