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Brookdale San Juan Capistrano

(48)

31741 Rancho Viejo Rd. , San Juan Capistrano, CA 92675

(855) 840-7257

Reviews of Brookdale San Juan Capistrano

| Reviewed by

I Visited This Facility

Brookdale San Juan Capistrano didn't have a swimming pool, which I would have liked. The place was OK, but I didn't care for it that much. The food was good, though. The person that gave us the tour wasn't very accommodating. We had to wait a long time and we had to wait a long time for the food, too. They had a gym, painting classes, a movie room, and a room for games and Bingo.

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Provider ResponseOct 2, 2017

We appreciate you taking the time to share your feedback with us. We have passed your feedback along to our management team for review.

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I Visited This Facility

I really like Brookdale San Juan Capistrano, it was very nice. Everything was in tip-top condition. What I saw was very impressive. I saw a studio apartment and I like it very much. In the dining room, everything looked clean and wonderful. The lady who told me the information that I was looking for was very knowledgeable and very nice. I was very impressed with this place.

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I Am A Friend Or Relative Of A Current/Past Resident

My father was in Brookdale. People were punching because they were agitated in the memory care unit, so I got him out of there. The staff cried when he left because they loved him, and it was a very emotional parting. I was only there a couple of times. I understand it was good, but you had to go through locked doors, like a prison. The food service and everything was fantastic, everybody was fantastic. They had music, art work, walking, and outdoor activities. The rooms were great because he had his own bathroom, and they did his laundry and everything. He had a beautiful view of the mountains and the beautiful flowers. Now, he’s looking at a brick wall where he is. It was gorgeous, and I loved it.

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I Am A Friend Or Relative Of A Current/Past Resident

The rooms are fine at Brookdale San Juan Capistrano. We ate a nutritious lunch there. They play bingo, have people play music, and have more than enough activities for my mother-in-law. She spent six nights at the place until she fell down and fractured her spine, and we moved her to a nursing home. I love the place.

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I Am A Friend Or Relative Of A Current/Past Resident

My mom is all settled in at Brookdale San Juan Capistrano. The facility is nice physically and has a memory care facility where they really know what they doing. She has her own room and says that the food is especially good. They seem to have a good understanding on how to handle dementia patients that the other facilities do not have. The memory care nurse is the one that I deal with most, and she is very competent.

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I Visited This Community

We went to Brookdale (Brookdale San Juan Capistrano). The staff was lovely, but I was underwhelmed by the facility. I wouldn’t live there. It is really a fine, lovely place, but I’m just not interested. They have an activity center but no pool. The amenities were fairly limited. The dining area was fine, and the food was very good.

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I Visited This Community

I visited Brookdale San Juan Capistrano, which was a very nice place. Everything about it was very nice, though it looked a little old. We walked into the rooms, which were bright, newly painted, and newly carpeted. I could see making it really nice with furniture. The hallways on the outside were a little dark, though.

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I Visited This Community

I thought Brookdale was the best of the three that I visited. It is a large facility with good-sized rooms, and the staff was very nice. The dining area was very nice and felt high-end. They had skilled nursing, as well.

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I Visited This Community

My mom has lived in Brookdale for a month and a half now. The people are very friendly, it’s run very professionally, and they make sure that they involve her in a lot of activities. They do her laundry, clean her room, have the lifeline, and include cable and TV. She loves all of their meals, which are of very good quality. They welcome the family, constantly have events, and take them out on outings on a regular basis. They make sure that all the residents are presentable. Her room is a single bedroom with a sitting room and kitchenette. She has her own furniture, loves her location, has a large closet, and new carpeting. Everything is spotless all of the time. The cost was less than the others, and for what you get, it's very reasonable.

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I Visited This Community

Brookdale San Juan Capistrano's dining room and the service were nice. The food was OK. They had skilled nursing and memory care besides the regular, and that was good. They had the assisted and independent on one side, and memory care and skilled nursing on the other, which was a plus. The staff was excellent, very nice, very helpful, and always smiling. The price was good and included a lot, like housekeeping, laundry, three meals a day, Wi-Fi, and cable. The place was very clean and smelled great, and had lots of flowers everywhere.

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48 Reviews

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Costs for Brookdale San Juan Capistrano

Medicaid/Medicare Not Accepted

Learn About Financing Options

Talk to a Family Advisor about how you can pay for care.

(855) 840-7257

Amenities at Brookdale San Juan Capistrano

Property Info

Licensed Capacity: 125

Emergency Services: Less than 5 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

State License #: 306004721

Semi-Private Units

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Emergency Call System

24-Hour Staffing

Beauty/Barber Shop

Friendship Suites

Library

Activities Center

TV Room

Activities

Full-Time Activity Director

Spiritual Faith Programs

Exercise Programs

Parties, Socials, Hobby and Game Groups

Clubs

Amenities

Outside Patio/Gardens

Cable/Satellite TV

Snacks

Restaurant-style Dining

Services

Medication Management

Transportation to Appointments

Other Transportation Provided

Housekeeping

Assistance with Activities of Daily Living

Tour Brookdale San Juan Capistrano

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale San Juan Capistrano.

Description of Brookdale San Juan Capistrano

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Brookdale San Juan Capistrano (formerly Emeritus at San Juan Capistrano) offers a homelike setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Brookdale San Juan Capistrano is a part of Brookdale, a company that helps residents and family members create senior living solutions that enrich their lives through passion, courage and partnership so they can get the most out of “All the Places Life Can Go.” Brookdale has been providing the very best in senior living solutions since 1978.

Featured Amenities

Our peaceful setting, restaurant-style dining experience, activities and beautiful surroudings combine to create a wonderful living environment every day. Our genuine, caring staff, home-style meals and daily activities add to our residents' living experience. They will tell you they appreciate all the options while living at Brookdale San Juan Capistrano.

Our staff prides itself on respecting the privacy and individuality of our residents, while at the same time, creating a real sense of community. You can maintain the same independent lifestyle you have always enjoyed, plus have the opportunity to connect with your peers, participate in activities and even form new friendships for a lifetime.

Available Services

Our customized Service Care Plan offers just the right complement of additional services, from assistance with medication to daily help with bathing, dressing, grooming and ambulation. Our tiered levels of service ensure that you are only paying for the services that you need. We also offer skilled nursing at the adjacent Emeritus at San Juan Capistrano Skilled Nursing Center.

The sense of community is all around you when you become part of our family at Brookdale San Juan Capistrano. Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us.

Our Family is Committed to Yours.

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