Brookdale Carmel Valley


13101 Hartfield Avenue , San Diego, CA 92130

(855) 840-7257

Reviews of Brookdale Carmel Valley

| Reviewed by

I Visited This Facility

Brookdale Carmel Valley was a very good place and everything was fine, but we didn't like the food. The one-bedroom apartment was beautiful but small. The staff was very informative, very nice, and very kind.

Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Frustrating to deal with the admin responsible for the staff's training, to find out details of Brookdale's costs of services in general. Not enough caregivers and inconsistent care. Response time to pendant frighteningly slow. Seems like a disconnect between the staff and the people who oversee them. Hard to get a straight answer from the people in charge. P/T care was outstanding. Patient management in SNF side a bit ragged, but the therapy was excellent. Hated to see the resident move back to A/L with home health. Care reviews happen after complaints, with steep cost increases. Feels like penalized for speaking up. Indifference when comment on increase. Food is constantly complained about by residents. Menu appears pretty boring, food is passable, but the overall cost would lead one to expect a higher standard. Outings seem regular and varied. Residents who can't self ambulate aren't taken outside (ever) in spite of nice grounds. Beauty salon well run but limited with one employee. Marginal incontinence attention. Laundry services OK (standard problems of losing clothes if not clearly labeled or not).

8 people found this helpful. Was this helpful?

| Reviewed by

I Visited This Community

Located within one mile of Bank of America, the Coffee Bean and Tea Leaf, Wells Fargo Bank, and Torrey Highlands Park, this facility is within walking distance to many businesses and recreational outings. The facility is clean and well maintained. A few areas in the facility are a bit dated, and the décor is average. The facility is open, but during my visit, there was not a lot of sunlight coming in certain areas. Still, the facility is functional. The services include physical and occupational therapy, activities that include off site events, salon services, spiritual services, and housekeeping. This facility provides skilled nursing and assisted living services which allow residents who improve or need various services to receive them under one roof. This facility is moderately priced, and they do not accept Medicaid/Medicare. Also, if my loved one was here I would occasionally go to their therapy sessions with them to document their progress.

3 people found this helpful. Was this helpful?

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

The food is very starchy. The cereal is made with water and the residents are given artificial cream to pour over the thick gooey mess that they call cereal. There are no fresh fruits or vegetables. The food is salty and there is greasy bacon and sausage at breakfast, There is no whole wheat bread. It takes forever to get help when a resident presses the button for help. There can are too few certified nursing aides and they have to many patients to care for. Substandard care is provided. My biggest complaint is with the physical and occupational therapists. They aren't concerned about the patients. They talk and joke among themselves. They make no effort to encourage the patient to try the exercises to get better. They are the worst and should all be fired. I reported Emeritus, Carmel Valley, to the 5 agencies listed in the UT San Diego Sept.8, 2013 news article on the abuses of nursing homes.

22 people found this helpful. Was this helpful?

49 Reviews & Ratings From Around the Web

Write a review

Costs for Brookdale Carmel Valley

Learn About Financing Options

Talk to a Family Advisor about how you can pay for care.

(855) 840-7257

By submitting this form, you agree to SeniorHomes.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.

Amenities at Brookdale Carmel Valley

Property Info

Licensed Capacity: 125

Emergency Services: Less than 1 Mile

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Resident Capacity: 125

State License #: 374603617

Semi-Private Units

Private Units


Emergency Call System

24-Hour Staffing

Beauty/Barber Shop

TV Room


Activities Center


Resident Clubs

Off-site Excursions

Spiritual Faith Programs

Full-time Life Enrichment Director


Outside Patio/Gardens

Private Party Dining

Restaurant-style Dining


Medication Management

Diabetes Care

Guest Meals


Assistance with Activities of Daily Living

Monthly Nurse Visits

Tour Brookdale Carmel Valley

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Carmel Valley.

Description of Brookdale Carmel Valley

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.