Belmont Village Encino
15451 Ventura Blvd, Sherman Oaks, CA 91403
15451 Ventura Blvd, Sherman Oaks, CA 91403
1.0 out of 5.0
Beware! Belmont Encino is all smoke and mirrors. It is unsafe. My mother lived there and the nursing staff is highly incompetent. They made several medication errors, which required 4 or 5 meetings with the staff and an ombudsman. In fact, they reduced my mother's monthly bill several times to compensate for the negligence. Worse yet, one of their nurses left her alone in her room when she was very very sick. I showed up a short time later and she was dazed and confused and could barely stand. This was not normal behavior for her. My mother was usually clear thinking and able to navigate very well with a walker. I was scared to death and took her straight to the doctor; he called 911 and she was taken by ambulance to Tarzana Hospital and admitted to the ICU. The next day, I was told she would die that day unless she was put on a ventilator. She did survive but she never returned to Belmont Encino. I requested a meeting with the staff and an ombudsman regarding the abysmal treatment my mother received on that fateful day when she was so very sick. The ombudsman said they staff "failed to exercise due diligence." Not surprisingly, they accepted no responsibility. They offered me (as power of attorney for my mother" two pitiful settlements if I agreed to sign a form waiving my right to sue. They were trying to shut me up. I declined to sign. My mother's experience at Belmont Encino was highly negative. In my opinion, it was also dangerous. She now lives in another assisted care facility where she is watched over and cared for by a kind and competent staff. Finally, I can sleep at night.
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Belmont Village of Encino is nestled in the San Fernando Valley and provides the ideal location for seniors who want to spend the day shopping or hitting the links, as the Sherman Oaks Galleria and the Woodley Lakes Golf Course are just a few minutes away. The area also boasts numerous health care resources with the Encino Hospital Medical Center right down the road.
At Belmont Village, we view aging as a gift. Our award-winning senior living communities are known for safety, architectural appeal, innovative senior programs, exceptional support services, trained and skilled staff, resident satisfaction and deficiency-free living. We plan, develop and run our own communities to support high-quality life experiences for our residents.
At Belmont Village of Encino, we go the extra mile to create a worry-free lifestyle. The social calendar is filled with activities that engage the mind, body and spirit, such as movie clubs, lunch outings and word games. Our Center for Learning boasts computers with high-speed Internet so residents can remain in touch with family and friends.
The care that we take to create a nurturing atmosphere throughout the community extends to our residents' homes. Our studio, one- or two-bedroom floor plans have senior-friendly features that include lever handles on doors and faucets, an emergency call system and grab bars. A kitchenette allows residents the freedom to fix snacks on their schedule, and weekly housekeeping keeps residences tidy.
In Josephine's Kitchen®, our residents are treated to chef-prepared meals and, with over 24 daily choices, there is always something new to try. When residents want to gather over a cup of coffee, the Bistro is always open. Other services that make our residents' lives easier include scheduled transportation and a friendly concierge who schedules outings or appointments as needed.
Maintaining and enhancing our residents' health is our priority at Belmont Village of Encino, which is why we have a Center for Life Enhancement which features state-of-the-art fitness equipment. There is also a licensed nurse on site 24/7, and Personal Assistance Liaisons (PALs) are always close at hand to provide assistance with life's daily activities. For seniors with Alzheimer's or mild cognitive impairment, we have the pioneering Circle of Friends© and Person-Center Living© programs, which are designed to enhance the quality of their life.
For California seniors seeking an engaging community that has a personalized approach to care, consider calling Belmont Village of Encino home.