Atria Hillsdale


2883 South Norfolk Street , San Mateo, CA 94403

(855) 840-7257

Reviews of Atria Hillsdale

| Reviewed by

I Visited This Facility

I was very impressed with Atria Hillsdale when I went inside. The place seemed well-run and very nice, but my insurance just couldn't cover that. The person who accommodated me was very nice. Their common areas are very open and nice, and the big dining area is open to the public. It was an extremely clean community, and I liked the layout because everything opened into one area. It's just a little off-putting because it's right off a major highway, but when you go inside, it's completely different.

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I Visited This Facility

Atria Hillsdale was building a new memory care wing. The gentleman was very nice. They did have a big dining room, but I know that for people that can't come down, they bring the food to them. They have an "Atria Van" that takes them to Walgreens. If my father would have liked to have moved into a bigger place, I probably would have moved him into this community.

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I Visited This Facility

Atria Hillsdale seemed nice. The guy who was trying to get my dad in there was very attentive. When I walked in the facility, it was clean and nice. They had two big dining areas. I liked them enough to take my dad there.

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I Am A Friend Or Relative Of A Current/Past Resident

My father-in-law is in Atria Hillsdale. It’s not overly large and seems to have the right amount of friendly staff to the right amount of people. There isn't much to the grounds, but my father-in-law has to be in a lockdown facility. The food is pretty good. The neighborhood is fine. The community is right off the freeway, and you have the Kaiser right there.

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I Visited This Community

The overall experience with Atria Hillsdale wasn’t good. It’s in an area with a lot of traffic and hard to get into. The parking is terrible. The place is old, and the room had an old heating unit in it where you had to have a maintenance guy come in to turn the heat down. I said, "No, I don’t need this place." It was too much trouble. I met the manager who was very nice and represented the place well. They had a nice dining room.

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I Visited This Community

Atria Hillsdale was not a real good place for my mother because she is visually impaired and the hallways were not very bright. She is also using a walker and a wheelchair and will not be able to navigate herself around that place. It would be a fine facility for someone who is not as impaired as my mom. The dining area looked pretty nice and looked out into a courtyard and had a pleasant atmosphere for eating, more like a restaurant. The gentleman who met us was the director, and he had a good, positive attitude about helping people. He wasn't pushy and was informative, helpful, and courteous.

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I Visited This Community

When we went to visit Atria Hillsdale, the place was livelier compared to the other place we’ve been to. When we got there, they were doing activities. It felt like it was a more social place. The residents were ambulatory. It's not posh and a little dated, but it’s still very nice. The director was very nice to us.

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44 Reviews & Ratings From Around the Web

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Costs for Atria Hillsdale

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Amenities at Atria Hillsdale

Property Info

Licensed Capacity: 175

Emergency Services: Less than 4 Miles

Shopping: Less than 2 Miles

Recreation: Less than 1 Mile

Number of Units: 114

State License #: 415600133

Studio Apartments

Emergency Call System

24-Hour Staffing

Employee Background Checks

Beauty/Barber Shop


Memory Care Neighborhood

Clubhouse & Meeting Rooms


Full-Time Activity Director

Game and Crafts

Live Entertainment

Exercise Programs

Trips & Outings


Outside Patio/Gardens

Computer/Internet Access

Dedicated Concierge

Pet Policy: ["Pets allowed"]

Special Meals: ,Diabetic,Low-salt

Private Dining Available

Anytime Cafe

Restaurant-style Dining


Nurse Availability: ["Day On Site;Night On-Call"]

Medication Management

Diabetes Care

Transportation to Appointments

Other Transportation Provided

Guest Meals

Room Service


Assistance with Activities of Daily Living

Tour Atria Hillsdale

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Description of Atria Hillsdale

Atria Hillsdale is an inviting and family-friendly community where you can relax outdoors while enjoying beautiful waterfront views. Located only 20 minutes from downtown San Francisco, Atria Hillsdale offers the convenience of nearby restaurants, shopping and medical facilities.

Atria Hillsdale offers the following services:

  • Staff available 24 hours a day
  • Choice of apartments
  • Anytime Café
  • Full-time director of events and activities
  • Emergency call system in every apartment
  • Daily restaurant-style meals
  • Housekeeping services
  • Medication assistance
  • Scheduled transportation
  • Memory Care - Life Guidance®

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.