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Brookdale Peoria Union Hills

(13)

9296 West Union Hills Drive , Peoria, AZ 85382

(855) 840-7257

Reviews of Brookdale Peoria Union Hills

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My mom was there for 5 months. I brought her there because it seemed like a reputable facility. You don't really know how your loved one is taken care of unless they allow you to be there at night. The night staff is not as it should be...especially if you mom is in depends. They lay there all night without being changed. The day staff is excellent. I moved mom out of there because I was told I had 30 days after making waves.....complaining about staff and what was going on and what should be going on. Beware of putting your loved one at this facility. I don't know about the other Brookdale facilities but this one sucks. Plus I'm still waiting on a check for a refund this facility owes my mom. It's now over 2 months. Thinking of getting an attorney to collect these fees.

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| Reviewed by

I Visited This Community

I knew Brookdale Peoria Union Hills when it was still Emeritus at Peoria and I have to say that through the transition, from Emeritus to Brookdale, the Brookdale team has made many changes for the better. For one, the food service went from “just okay” to “EXCEPTIONAL.” Out of every senior living group, I have to say that, in my opinion, Brookdale takes the cake when it comes to food service. There seems to be high morale among the care team and the residents. Although, I don’t have proof of this, I have had several residents and family members who have told me that the turnover among staff members appears to be decreasing. They say that the staff members seem to really enjoy their work and the community. One lady told me that one of the things that frustrated her the most when the facility was still Emeritus at Peoria was the fact that just when she got used to a staff member (or more importantly, the staff member became familiar with the resident, becoming aware of the resident’s routine, care needs/care plan, likes/dislikes, etc.) that the staff member would be out the door and a new employee would step in to take their place. She said that it made things very difficult for the residents, staff, and family members alike. She said it was very sad to be unable to truly count on a staff member since she never knew if they were going to be around the next day. She also said that mistakes are often made throughout the chaos of staff changes, mistakes that could be potentially very dangerous. However, since Brookdale took over, she says that the staff members seem to be sticking around. She says that she feels comfortable with opening up and feeling at ease when interacting with the residents. Brookdale Peoria Union Hills has come a mighty long way since being Emeritus at Peoria. You can tell that the management and staff members have put a ton of pride, commitment, and care into making the community a safe, loving, convenient, and fun place to call home!

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| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Emeritus at Peoria is a well designed and attractive community. The staff are attentive, committed and dedicated to quality memory care.

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13 Reviews & Ratings From Around the Web

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Costs for Brookdale Peoria Union Hills

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(855) 840-7257

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Amenities at Brookdale Peoria Union Hills

Property Info

Emergency Services: Less than 4 Miles

Shopping: Less than 4 Miles

Recreation: Less than 1 Mile

Number of Units: 56

State License #: AL6356C

Studio Apartments

Furnished Units

Air Conditioning/Climate Control

24-Hour Staffing

Parking Provided

Beauty/Barber Shop

TV Room

Library

Activities Center

Activities

Full-Time Activity Director

Cultural Enrichment Programs

Off-site Excursions

Exercise Programs

Parties, Socials, Hobby & Game Groups

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Pet Policy: Pets allowed

Restaurant-Caliber Dining Experience

Services

Medication Management

Private Laundry

Housekeeping

Linen & Laundry Service

Assistance with Activities of Daily Living

Additional Languages Spoken: English, Sign Language, Spanish

Tour Brookdale Peoria Union Hills

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Peoria Union Hills.

Description of Brookdale Peoria Union Hills

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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