Country Cottages at Birmingham, Hoover
4000 Greenwood Dr. , Hoover, AL 35216
Reviews of Country Cottages at Birmingham, Hoover
May 27, 2015 | Reviewed by Robby
I Am A Friend Or Relative Of A Current/Past Resident
My family's recent experience with Country Cottages assisted living in Hoover, AL has been a nightmare. This was my first experience with caring for a loved one and I thought that we had found the perfect place for my father. I was wrong. We've had many problems. To begin with, our contract signing very was rushed, and was completed by an employee who I never saw again after that day. There were many things that were explained incorrectly or not at all. When we were recruited, there were lots of promises made. Haircuts, doctor's visits, and trips to the store for supplies are just a few of the services that we were told that my father would receive that never or very rarely happened. I would usually receive a very demanding phone call any time Dad needed anything. I was happy to do those things, but am still very confused about what we were told. Also not explained to me was the fact that Country Cottages reserves the right to raise their rates, as much as they would like, at any time, without notice. A few months ago my father's rates were raised by over $300.00 a month, less than 2 weeks before the payment was due. Certain members of the care staff and management began to lie to us and greatly exaggerate details about his health in order to raise their rates (ridiculous, over the top exaggerations). Eventually the director used this false information to force him to move out against his wishes. This situation has caused my family much hardship. I strongly recommend that you save your time, money, and sanity and avoid this place at all costs.
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Costs for Country Cottages at Birmingham, Hoover
Assisted Living Starting Cost per Month:
Medicaid/Medicare Not Accepted
Amenities at Country Cottages at Birmingham, Hoover
Emergency Services: Less than 6 Miles
Shopping: Less than 2 Miles
Recreation: Less than 2 Miles
Let's Get Moving
After Supper Conversation
Pet Policy: No pets
Nurse Availability: Day On Site;Night On-Call
On-Site Medical Visits: Geriatric physician,Speech Therapist,Occupational Therapist,Physical Therapist
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Description of Country Cottages at Birmingham, Hoover
At the Cottage, you’ll find a cozy, Southern community that offers both physical support and a welcoming and active environment for your loved one. With regular opportunities to challenge the mind and nurture the heart, our mission is to offer our residents the ability to achieve their desired quality of life.
Home is more than just a place to live - it’s a feeling of warmth and comfort. That’s why the Cottage has cozy common areas where new and old friends can enjoy being together along with different sizes and styles of apartments and service programs tailored to suit the individual needs of each resident. Whether your loved one needs a little assistance or requires a great deal of hands-on care, we can help.
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