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Brookdale Pinehurst Park

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I Visited This Community

Brookdale at Pinehurst Park is focused on providing with a homelike setting from professional staff. They offer a number of amenities to include: daily living assistance, restaurant style dining, a large choice of meal plans, special events, clubs and tiered pricing. However, there have been complaints about costs increasing with the needs of residents changing.

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Brookdale Pinehurst Park

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I Am A Friend Or Relative Of A Current/Past Resident

The staff turnover rate is an excellent indicator of poor management. Many days there is only one staff member for an area that requires, by law, at least two. The Executive Director is very threatened by family members that spend time at the facility and has gotten quite hostile with several. Residents are often found soaking wet and the furniture reeks of urine, especially during a warm day. I regret that my parent ever set foot in here. I have seen too many safety hazards to list them all but the most obvious one has been complained about for several years - the sidewalks are dreadfully uneven and a major tripping hazard.. Best solution is to get a management staff that truly cares for the elderly. The one they have now is not good with staff or family but is a good sales woman but that is just one aspect of her job.

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