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These people are corporate through and through. Our mom is there now and she complains about Sunshine Villa always being short-handed with caregivers. They don't train the new caregivers enough because they have a high turnover and the new people don't know what the old caregivers used to do. This leaves my mom having to tell new people over and over how she has to have things done. Sunshine Villa will nickel and dime you to death. They raise their rates yearly and then they have this point system that they are constantly adding to the points so that they get even more money out of you monthly. The food is not good. For the amount of money my mom is paying you should be eating like you are out at a fancy restaurant and not at a school cafeteria. I never see any fresh fruit or vegetables -everything is canned. When you have a problem the staff just sugar coats their answers. They never give you any real reasons just excuses. We are looking for alternatives now for my mom and will move her as soon as we find a more suitable care facility.
Old world charm in a 150 yr. old mansion expanded seamlessly to include dining room, activity room, library/visiting room and garden area with gazebo. Facility is located on top of Beach hill blocks from the Boardwalk and has expansive views of Monterey Bay, UCSC hills, and downtown Santa Cruz. Rooms are cozy and equipped with emergency call pulls in sleeping and bathing areas. Staff is pleasant and greet residents by name in hallways. Activities are plentiful and varied including the local animal shelter bringing quiet dogs for an hour of companionship weekly.
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