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I was disappointed with the tour at Villa Serena, because the lady that we were supposed to meet wasn't there, and the manager we spoke to didn't seem too knowledgeable. It didn't look like they were expecting us, and the tour wasn't complete. We saw one room, and it was nice. They have a nice pond with ducks outside. They have several buildings, and in order to get your mail, you have to go outside. That's fine in good weather, but in bad weather, I wouldn't care for it. You have to go from one building to the next to go to the dining room. There was also no follow up after the tour, so it seemed like they weren't interested.
Villa Serena was a big place that was more stretched out compared to other places. They had bigger apartments, excellent staff, and excellent food. They didn't have too many fancy amenities, but they had an exercise room, a gathering room, and a movie room.
I like Villa Serena, but the food is terrible. The activities and amenities are fine. The rooms are the largest I have ever been in a senior complex. People just don't like the food. We eat a lot of frozen dinners here, but the breakfast is good. The residents are mostly Filipinos. In fact, we call it Filipino Land. There are two managers who are Filipinos.
We liked Villa Serena because it’s more apartment-like and less hotel-like. The staff is caring and stepped-up to help my dad. They make sure he gets to his doctors’ appointments; they couldn’t be better. My dad said he loves the food.
Villa Serena was really nice. They had so much wonderful shade and room outside. The rooms were really nice and clean, and the dining room was pretty. The apartments lead right onto the patio. The staff was really nice and really friendly. It was a really nice and homey place to be.
Villa Serena is a clean, well-kept, retirement community in the heart of the City of Santa Clara. Residents seem quite pleased with the facility, and the staff is very helpful.
Thank you for your kind words and for sharing your thoughts about your positive experience at Villa Serena with the SeniorHomes.com community. As a Sunshine Retirement Living Independent Retirement Community, Villa Serena prides itself on offering a safe, enriching, fun and quality home to seniors. Our caring managers and staff and are happy you were able to experience this with them and we hope you visit us again soon!
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