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Sunrise at Alta Loma was very clean, very homey, well staffed, and very organized. The overall feel was very good. They had everything that you need, like the dining room, a small gym for the assisted living, a locked facility for the memory care, a nurse on-staff, laundry, and hair salon. However, their cost was more because they had the nurse on-staff and charge for every little thing that they add. They charged for medication as well. If you have five medications, it's one charge, and higher if it's seven or eight or more.
My mom is currently living at Sunrise at Alta Loma, and it's a really nice place. Everyone seems really nice, and we chose them because they do insulin, and I don't have to worry about it. They have really nice amenities and a lot to offer. They have activities, outings, nice care, and the staff seems pretty nice. My mom likes the food, and she likes the service so that's great. The one thing I didn't care for too much is that every department doesn't know about other departments, so it’s like they don't give a clear communication of how the place is run, and everybody is like "Oh I don't deal with that, you need someone else," and they don't even know who that "someone else" is. The second thing I didn't like was that when my mom first got there, they added all the medications onto her bill that they didn't even tell me about and didn't tell they were charging her for. I just got the bill in the mail, and that kind of upset me. They should have informed me that they're doing to charge me.
Sunrise at Alta Loma was a beautiful, well-kept facility in a beautiful location. It had amazing amenities and great care for seniors. The staff was incredibly helpful. Not only did they give us information regarding their facility, but they also facilitated information as a whole on what we would need to do to service my mom in the best way possible. The rooms were very spacious, well-kept, and impressive. Residents were served and had choices of what they wanted to eat. It was very well appointed. I would definitely highly recommend it.
Sunrise of Alta Loma was nice, and the people were very pleasant. I did not have a meal there, but their dining area was nice and rooms were adequate. I felt like it’s a comfortable place. They had movies and different local groups that come in. The staff was definitely good at answering my questions, so that was nice.
We went to Sunrise at Alta Loma, and it was a nice experience. They had nice rooms, and the staff was very informative.
Sunrise at Alta Loma was nice, but the dining area was small. The rooms were nice, too. They had just about everything for amenities. They play cards, watch TV, and take walks.
This is a large building that maintains a home-like feeling. The new management seems to be working hard to improve the staff and programs. There is also a community dog that is very sweet and calm and adds to the home-like feel. I also appreciate that they conduct an Alzheimer's caregiver support program.
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