Manorcare Health Services
74-350 Country Club Drive
I am a friend or relative of a current/past resident
My brother likes Manorcare Health Services, but I don't find them very efficient at all. The people who are doing the work with the residents aren't bad, but their management is horrible. They don't answer the phone many times even in the main line. You can't get anybody to talk to. The message system has 25 to 30 rings before you ever get anybody's voicemail. It's poorly run, but the CNAs are OK. They need to train their people and the management of the different groups, whether it's therapy, wound care, or nursing, to be able to take care of the residents better. They don't have enough people to take care of a lot of the needs.