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The person who gave us the tour at The Park Lane was fairly new. It was adequate, but not as helpful as some of the other places we went to. The place reminded me of a two-star motel. The dining room was being remodeled. It looked like they had lots of activities like exercise classes and lectures. They could get nicer lighting and decoration in the corridors because it seemed kind of dark and plain.
The Park Lane's care, the rooms, and the staff are excellent. I love the facilities. The property is kept up neat as a pin. All the girls are very professional and wear uniforms every day, which are nice, clean and pressed, and their hair is done up, nice and neat. There are no crazy people running around. It's very well organized. My mom is in assisted living. They have more activities than they know what to do with in a day. The value is very good, and I got a discount during the check-in. It's very reasonable and locked in for a year, so thats really good.
We selected The Park Lane for Mom. It's amazing. It's so beautiful. It's like a hotel. You don't even know you're in a home. The dining room is amazing and the food is amazing. The girls on the fourth floor in the memory care are all very nice and treat her great. It's all hardwood floors, and they're like apartments with beautiful views. She's only been there one week, but so far it seems like she's getting very good care. We went to all the other ones and none of them compared to how nice it is. It feels like a resort, not a nursing home.
I have not had a good experience at The Park Lane. When I'd make phone calls for updates on my mother's condition, I get a voicemail, and I have never gotten a phone call back to let me know how she's doing. We had an episode when they took the residents to the county fair which was nice except that I don't know if they made Mom wear a hat. But two days later, she was taken to the emergency room for extreme sunburn. I like their meals, and the place is very attractive.
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