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Brookdale Riverside is wonderful and very nice. Chad, the sales director, has been extremely helpful, and has just gone over and above the call of duty to get us over there. The rooms were nice. My friend loved it and it was very comfortable and homey for him. They offered us lunch and it was great. The food wasn't bland and the presentation was very nice. They have a craft room, a place for movies, a barber shop, and social area in the lobby where a lot of the residents hang out. The rooms are very nice and they have little patio areas, which are great.
I moved into Brookdale a month ago. My room is spacious and clean. The staff is average and helpful. They have a library, activities room, and a multipurpose room for watching movies. The dining area is clean and spacious, and the food is excellent.
Brookdale Riverside was a nice place, except they didn't have a 2-bedroom room. The 1-bedroom wasn't ample enough for my clients. The rooms were awfully small. The person that assisted us was very nice and very knowledgeable and we liked her very much.
Brookdale Riverside was kind of out of the way for me. My daughter said she thought it was more like a nursing home, and I was not interested in it. I did not have a problem with any of the staff. They were all very sweet and very kind. I watched them with the people, and they were very nice, very considerate, and very patient with them. We thought the residents seemed like they needed more care and weren’t quite as independent.
Our 93 year old mother lived here for 5 years and considered it home. The director kicked her out because of some memory loss. She was devastated. When moving her out we found rat/mouse droppings and dirty tissues everywhere. We asked for the bathroom to be painted and to clean carpet several times. It was never done. Toilet beyond filthy. Lake in the back is green, swampy and slimy with mosquitoes.
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