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Brookdale Tanque Verde was a good place. They staff was very caring. They kept a good eye on my dad and they took good care of him while he was there. They also redid the whole place.
Brookdale Tanque Verde was very pleasant, but it's in an upscale area of town. It was quoted as being the highest priced, however, once we got there, they wound up being the cheapest. We were very impressed with the quality of the surroundings and the way it was set up. The staff was very pleasant. They had activities. They kept residents in groups and allowed them to wander off independently. It was set up as a big rectangle with an atrium in the middle. It was a nice, big area for them to wander and walk. The rooms were adequate with four walls and a closet, but no bathrooms. There was a toilet but no showers. This was a facility where each patient was taken and given assisted showers. They were very pleasant and very accommodating.
Brookdale Tanque Verde is a lovely facility. The staff members are very nice and work well with one another. The employee morale seems to be high and if not – then they do a great job of hiding any friction or issues. The care team interacts very well with the residents and the resident’s family members/friends. They always seem to just dote on the residents, frequently walking up to a resident asking how they are doing or if they need anything. This is such a refreshing thing to see – I cannot even begin to tell you how many facilities I have been in where I have seen the staff members walk quickly throughout the facilities, keeping their pace fast and heads down, in a way that is obviously meant to avoid any residents. Here, the staff members 9 times out of 10 are the ones who approach the residents, not the other way around. In this community, there always seems to be a staff member nearby when you need one – they are great about making themselves available to answer any questions or direct people.
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