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I have always liked this community. Its not so big that its daunting, yet its just big enough to have personality. Since the Brookdale/Emeritus merger I find it even more quaint and home-like. The staff is always very friendly and helpful. I have only had the food once or twice and it was good. The activities are fun and engaging and the building itself always looks good and in good repair. A great place nestled amoungst tall trees and landscaped lawns.
I visited Brookdale Arrowhead Ranch (formerly Emeritus at Arrowhead) for the first time since Brookdale had taken over and I was very pleased to see all of the remarkable changes that had taken place in such a short amount of time. The facility was much cleaner than I remembered and the environment seemed much more welcoming with fresh flowers about the lobby. The staff there had a motto they always followed that says something to the effect of "Nothing but our best will do," and I can tell when watching the staff interact with the residents that they truly stand by that saying, even now that they are no longer Emeritus. The staff members work very hard to make each resident feel special and I always see many hugs and smiles being given out. I really like the fact that Brookdale offers the residents unlimited opportunities to volunteer in all different areas. I believe that volunteering is deeply beneficial for the residents in a number of ways, as it keeps them active and social, it makes them feel needed which is so important to them, it keeps them passionate about their own interests, and it helps in keeping them updated on things happening in their community. I think that offering this to the residents is brilliant and that more facilities should follow their lead. Brookdale Arrowhead Ranch is truly ahead of the pack in terms of individualized care and quality of service. I would encourage everyone to take a tour and experience this wonderful family-oriented community for themselves. You will find the facility to be a loving, secure, and welcoming environment for your loved ones to call home.
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