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Cottonwood Village seems fine all the way around. They have a normal dining services, and selections if you don't like what's on the menu that day. They have an activities calendar with different activities going on all day. They have full service care, and a locked dementia care unit. They're definitely more expensive than other places, but they are also more appropriate, so you're getting what you pay for. They also play bingo, bridge, they go on outings, they have pet therapy, and a singer comes in every week. They're the best option in this area. It's a nice place, there is no odor, and everything is kept up and clean.
Cottonwood Village seemed like a pleasant and well-run community. The clients looked happy and engaged, and not just sitting in the hall. The person who accommodated me was very helpful and informative. She did a thorough job of showing us the place. I didn't see any activities because it was lunch time and people were getting ready to eat. The dining area was very nice and it had a pleasant atmosphere. The facilities were acceptable.
Cottonwood Village was horrible. We lived there for two months and moved out. My husband got pneumonia the eighth day we were there, then had a heart attack while he was recovering in the hospital, and I had back surgery. All this happened within two months. The carpeting in the dining room hadn't been cleaned in two years. They have 160 some rooms and a lot of people go to the dining room. We had two meals a day, and the food was awful. My husband took a bite of it and had to spit it out it was so bad. I would not recommend that. I think the State ought to close it; that's my recommendation. We had a two-bedroom, a shower, and a very tiny kitchen. I had a sink put in because the sink was about 10 inches square and wasn't big enough for me to even wash dishes. The refrigerator was probably 40 years old. There's no padding underneath the carpeting, and they left lumps where they had cut it off, so there were a few lumps on the floor when you walk across it. There was no care. I wouldn't put my worst enemy in that place. I had housekeeping every two weeks and whoever cleaned it turned the air-conditioning on really high and left it on and did not lock the door when they left. There was nothing right about that place. It was dirty. They vacuum the hallways, but they never vacuum next to the wall, so there's a one-inch strip of dirt and dust. When you visit it, it's very nice, but when you move in, it's not nice at all.
Cottonwood Village has always been one of my favorite communities – it is simply gorgeous from the inside out – the grounds and facility are very well-kept and always immaculate. The community offers breathtaking views of the surrounding Cottonwood area and there are many sitting areas, walking paths, and fun places to gather outdoors when weather permits. The interior of the facility is also very beautiful. Nicely decorated, offering feelings of comfort and coziness. Cottonwood Village provides Independent Living, Assisted Living, Memory Care, and Respite Care services, The community is secure and well designed to appropriately house and care for each care level. The staff members offer exceptional care for each level of care and they are well trained. There is so much for the residents to do at Cottonwood Village – an endless list of activities, entertainment, services, amenities, opportunities, and programs that are available to the residents. The staff members are excellent at encouraging residents, no matter the care level, to maintain as much independence as possible while remaining active and living a fun, fulfilled, stress-free lifestyle.
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