Cottonwood Village

Michelle

We put a deposit down at Cottonwood Village. We're on hold right now, but we really enjoyed Cottonwood Village. I highly recommend them. The staff was incredible, and the residents were really nice. Even though we went at a time of masks, which they still do, but they pride themselves. They only had a limited amount of Covid cases, but they were quite honest with us about it. We left a deposit because we can't go right now, but there's a right to refuse if one comes open type of thing. We're looking at a 1-bedroom, 1-bath apartment for my mom there, but it's going to be in assisted living. You can go from independent into assisted living, and you don't have to change places. The sales director was phenomenal. They showed us a studio apartment and you make it what it is you want. It's all one big building and it's three stories. We took a tour of a studio apartment and it was empty, then we took a tour of a 1-bedroom apartment and my mom preferred that. The sales director mentioned most of the people on these floors are assisted living, but you can start out as independent living and you can transfer to assisted living based on what your needs are, but you don't have to physically move. We did not experience any food or meals, but they offer that there and the residents that we met there that welcomed my mom said the food is delicious. They have an activities coordinator and they were actually making brownies when we got there. The place was very clean.

Brenda

Cottonwood Village seems fine all the way around. They have a normal dining services, and selections if you don't like what's on the menu that day. They have an activities calendar with different activities going on all day. They have full service care, and a locked dementia care unit. They're definitely more expensive than other places, but they are also more appropriate, so you're getting what you pay for. They also play bingo, bridge, they go on outings, they have pet therapy, and a singer comes in every week. They're the best option in this area. It's a nice place, there is no odor, and everything is kept up and clean.

Dru

Cottonwood Village seemed like a pleasant and well-run community. The clients looked happy and engaged, and not just sitting in the hall. The person who accommodated me was very helpful and informative. She did a thorough job of showing us the place. I didn't see any activities because it was lunch time and people were getting ready to eat. The dining area was very nice and it had a pleasant atmosphere. The facilities were acceptable.

Reviewer

Cottonwood Village was horrible. We lived there for two months and moved out. My husband got pneumonia the eighth day we were there, then had a heart attack while he was recovering in the hospital, and I had back surgery. All this happened within two months. The carpeting in the dining room hadn't been cleaned in two years. They have 160 some rooms and a lot of people go to the dining room. We had two meals a day, and the food was awful. My husband took a bite of it and had to spit it out it was so bad. I would not recommend that. I think the State ought to close it; that's my recommendation. We had a two-bedroom, a shower, and a very tiny kitchen. I had a sink put in because the sink was about 10 inches square and wasn't big enough for me to even wash dishes. The refrigerator was probably 40 years old. There's no padding underneath the carpeting, and they left lumps where they had cut it off, so there were a few lumps on the floor when you walk across it. There was no care. I wouldn't put my worst enemy in that place. I had housekeeping every two weeks and whoever cleaned it turned the air-conditioning on really high and left it on and did not lock the door when they left. There was nothing right about that place. It was dirty. They vacuum the hallways, but they never vacuum next to the wall, so there's a one-inch strip of dirt and dust. When you visit it, it's very nice, but when you move in, it's not nice at all.