Quail Lodge in Antioch is a community of 120 apartments, dedicated only to independent living seniors. They are tucked away from the busy freeway about 4 miles and it is a very serene and quiet community, yet close to medical facilities and shopping and dining. This is the only community I have visited that has pull cords in every room, should a resident need assistance. In addition, in the renovated units, a built-in microwave and full size refrigerator/freezer are included.Their live-in, on-site management team is wonderful and are available to residents 24/7, should the need arise. They are a husband and wife team and are very helpful, cheery, and overall delightful. Their pricing is very reasonable in comparison to many of the other communities in the pricey Bay Area and I encourage any future resident to explore this community.
The management at this community welcomes each guest as if they were visiting their own home, and in fact most of the management live on site. There is expansive space and well appointed areas for sitting and enjoying activities. The dining room is spacious allowing room for walking between tables. The food is delicious and served in style. Grounds and community are well kept and there are plenty of areas to walk outdoors.
Staff: They are very friendly to me and always listen to me when I ask a question or have a need. I appreciate the fact that all the staff takes time to learn everyone's name. The housekeepers remind me when they will be coming and it helps to have someone vacuuming my apartment. Managers are always available. They actually live in one of the apartments. I do wish that they would stay longer than a couple of years however.
We have lots of activities and there is a bus for outings and shopping, although I use my car still. My favorite things to do are the exercise classes and some of the card games. I like the fact that there are lots of choices at meals and my friends seem pretty happy with them. I like the fact that they keep fruit and coffee available. I also like the dessert cart that they have after meals. Dessert is my favorite part of the meal. I think it could be better if they kept cookies or pastries available during the day. It is called independent living so there are no care services other than managers or staff available 24 hours a day for emergency. Some residents hire outside caregivers or use the caregiver group that rents one of the apartments. The building is clean and and I like the large green backyard area.
The Staff is really "on the job". I'm sure they have their trials and tribulations but I have never seen any anger expressed or anything close to it. They make most feel wanted, watched over and pleased to be living here. They get a 5 for their professionalism and results.
The Activities are many. Just about anything the tenants enjoy doing. They get a 5 because they are always well attended and looked forward to. There are Activity Calendars by the month, available.
The Food is a 5. Very tasty, healthy and 3 meals a day with snacks as desired. Of course everyone doesn't like the same food. There are special replacement menus always available. The meals are served in a Hotel like atmosphere on very nicely set tables for 4. I would prefer assigned tables, but I am a newcomer and I'm sure there is a reason for it, I just can't see it yet.
Quality of Care. To my knowledge this is only an Independent Living Facility. Couldn't erase all Stars.
Facility. The Building is spotless, the grounds are very nicely groomed and the flowers are gorgeous. Vehicle parking is monitored. Tenant Apartments are cleaned weekly by our housecleaning staff. The Facility is a surely a 5. We all feel safe and cared for here, I would like to rate it higher. This is a very nice place.
I have only been here a short time and I think this is a plus. I am looking with wide open eyes as a person who has never lived in this kind of a Facility but yet I understand what must occur to keep a calm and safe atmosphere and it's here at Quail Lodge!
As a resident at Quail Lodge I feel well looked after. I have been in 6 different retirement homes as I my children moved and wanted me to be near and this one seems to be the most caring about their residents. If I am sick, they check on me and I can order a room tray. They have lots of good activities planned. Also, many of the men residents have started and run extra activities. One man has a trivia time on Saturdays and another has put together a Wii Bowling Tourniment. He designed handicaps, so even if I am a poor bowler I can compete against the best bowlers. The food is good. The chef comes out after every meal to serve coffee and asks us how we liked the meal. He listens to us and we see how he adds more of the things that we like. I also like that the staff is always friendly and smiling and the managers come out at meals to serve coffee and talk to us. In the other Senior Communities I was in, the managers were more interested in staying in their office to get work done. Our managers live in the building, so there is always some one to help if we need it. One time in the middle of the night I accidently pulled the emergency cord and someone came within 5 minutes to check on me. I felt bad about getting them up in the middle of the night, but I now know the emergency system works. The building is well maintained and we have a really pretty back yard with a walk all the way around the building. I would move here again. And I do hope my children do not move away.