The staff at The Pointe at Kirby Gate was very professional, very friendly, and very nice and had good follow-up. They had a place where the ladies could get their hair done, but they didn't have a lot of the extra things because it's a small place. They had an activities director that was very enthusiastic, but he didn't have large areas to hold his activities. Frankly, he was a wonderful, sweet man, but he was too much of a cheerleader for my dad because my dad was a little bit more sophisticated. I think he needs to know his audience first before he comes on that strong. When I walked in, there was just too much air freshener that it was a little overpowering.