My parents are at Discovery Village at Sugarloaf. The place is really clean. They have a housekeeper that comes to their cottage weekly. As far as the place itself, they are renovating now. My parents are in independent living cottage and they also get assisted living and Alzheimer's care. That is the reason why they chose that community in the beginning because they felt like there was a continuum of care and they would not have to move anymore. But then when the new ownership came to place, a lot of the old employees that they knew left.
Noble Village at Sugarloaf is a phenomenal building, it resembles a first class sky resort and is very large in size. The community houses both independent, assisted and memory care residents. The care at this community continues to need improvement. Ownership for this building has changed so one can hope that with the new ownership staffing and care concerns will decrease. There is a high turn over in the care department for this community and while under the previous leadership the community did not have an official Executive Director to handle operations and care concerns. The memory care neighborhood is small and does not provide a lot of opportunity for residents to walk around the community. In the past there were issues with the security of the door leading to memory care with a couple of memory care residents being able to exit their neighborhood and entering the unsecured assisted living neighborhood.The community is pet friendly so if you have a pet you want to bring as long as they meet certain requirements, you can bring your pet to live in the community with you. The food is delicious southern cuisine but the activities are mediocre at best. The new leadership in place provides promise that care concerns will be corrected timely and has an open door policy. I would recommend this community but extensive family oversight and involvement in resident care would be required.
If you want to be a part of a great place to live and work. Please go and see what all the chit chat is about. It will be well worth your time and it will make you feel at home. Great staff and great residents live here. They have a wonderful place to enjoy your home away from home. You will feel at peace and get what you need while living there. If you are in the area please stop by.