Canton Regency is a great independent and assisted living community. This community is perfect for residents who desire independent living but still need access to 24hr nursing care. The nursing staff are experienced and able to help transition residents to assist living when needed. The assisted living residents are able to enjoy the independent feel they desire with support services. The residents enjoy the restaurant style dining and the various menu options. The staff have good customer service skills and are highly aware of resources and services for the residents.
The Woodlands is a memory care and assisted living community that offers that country mature feel. The community is cozy with a variety of activities and programs that promote health and wellness. The activites are appropriate and one of the benefits is the staffs ability to focus on the residents during activities due to size. The residents are excited about meals and the menu has options with accomodations for diets or personal taste. The staff have several programs to stimulate the memory care residents and assist the staff with being aware of their individual needs. The building is clean and the staff are professional and open to ideas and helping the residents.
The Woodlands of Columbus is an older community that is located by a residential neighborhood. The staff was friendly but the residents were not very engaged in activities. This community is an option if a smaller, cost effective community is needed. The community was clean, the food was decent, it is certainly a stable community but family involvement would be required to make sure things remained stable for your loved one that lived in the community.
The Harbor Court is like a old hotel however the residents are spread out on different wings making it difficult to be aware of the needs of the residents. The community is understaffed and have a few challenges with providing the appropriate care for the residents. This community would be a better fit for active residents due to the layout. The staff had a few customer service issues and residents seemed to be board and craving activities. The building is clean but need some upgrades.
When touring this community the staff lacked customer service skills and could benefit from knowing more about the community. The staff seemed bothered by the additional care that some residents needed. The community was inviting, clean and free from odor. The residents seemed to be bored and in need of social stimulation. The activities calendar could benefit from more varation and the activities were not consistent. The menu was ok but needs more varation and accomodations.
Summit Point a grand community, as you approach the curved driveway you feel as if you are arriving at a most distinguished location. The building is older but well maintained, it is a true Capital Senior Living community, not an acquired one and it shows in it's decor. This community cosmetically is beautiful but struggles in the area of care and appropriate communication to family and other outside care vendors. Several times the care team seemed to "drop the ball" on communicating care needs and resident changes which was very frustrating. Leadership appeared attentive when you would make a complaint but very little follow-up occurred. I would recommend this community but it would require lots of oversight from the family/responsible party involved.
The Waterford at Richmond Heights is a first class senior living community. The community is split in two, there is an independent living section and an assisted living section to the rear of the property. The independent living section is breathtaking, it contains a lot of sitting options, a library, community room for activities and most of all a large open dining room. The dining experience at this community is restaurant style with table side service. The activities are fun and age appropriate for seniors to help stimulate mind and body. The only con is that there is not a memory care neighborhood for residents that have dementia and would need to transfer to a secured setting with activities tailored to their cognitive needs. The assisted living doors are secured but does not provide enough security to prevent an elopement of a resident. There did not seem to be a location for many activities in assisted living like there was in the independent living portion of the community. Otherwise, I would recommend this community for individuals that do not have cognitive disorders or who have mild cognitive impairments and are not an elopement risk.
This community is very unique in structure style. This community used to be an old hotel which is nice because it has plenty of space but the exterior and interior is very dated. The staff was friendly but very distracted and mentioned being short staffed. During the evening hours there is only one nurse on staff for all the residents which is an issue simply because of the layout of the community. The community lacks the "open feel" many communities have, this community is divided by each floor and requires the use of an elevator to get to all floors. For families that are concerned about constant watchful oversight, I would not recommend this community.
The Woodlands of Shaker Heights is structurally a beautiful community. It provides a historical Shaker Heights feel on the exterior of the community but the indoor decor is slightly dated. Upon entering the building it was very quiet, the residents were sitting in the lounge area and there were not a lot of activities going on at all. The nursing staff appeared to be overwhelmed with constant comments of being understaffed. Overall the community was clean, no offensive odors which are sometimes present in many senior living communities.