Charlotte Square is a nice community in an expensive area of Charlotte. They maintain their facility well, as would be expected for that part of town. The residents seem to be happy and enjoying life. When a company cares enough to ensure the care of the building, it is a good sign they are caring for their residents. While touring Charlotte Square, I was impressed that staff knew the first and last names of their residents. They could tell us snippets of info on the resident's history, likes or dislikes, or how their apartment was beautifully arranged. This knowledge only comes from personal visits and time spent together enjoying activities.