Connecticut: Overview of Assisted Living Licensing

Connecticut Assisted Living RegulationsWhat types of facilities provide assisted living services in Connecticut?

In the state of Connecticut, there are several levels of care and facilities that serve the elderly. These levels of care and facilities include assisted living service agencies, managed residential communities, residential care homes and rest home with nursing supervision.

The level of care and facility primarily provide assisted living services or housing options are:

  • An assisted living services agency, which is a licenses entity that provides services that include nursing and assistance with activities of daily living to a population that is chronic and stable as per Statute Sec. 19a-693.
  • Residential Care Homes is an establishment that furnishes, whether as a single or multiple facility, food and residences to two or more people unrelated to the propriety and also provides services beyond food, shelter and laundry as per Statute Sec. 19a-490.
  • A managed residential community is a for-profit or not-for-profit facility that provides a managed group living environment consisting of housing and services for adults 55 years or older as per Statute Sec. 19a-693. These facilities are not required to be licensed.

Who licenses Assisted Living Services Agencies in Connecticut?

The state of Connecticut’s Department of Public Health is charged with licensing and inspecting assisted living services agencies. Inspections are performed as part of an annual licensure survey or when a complaint is lodged against the agency. Managed residential communities are not required to be licensed and are not subject to inspection.

What must an assisted living services agency provide to become licensed?

As per Sec. 19-13-D105(b)(B) information provided with the application includes the list of managed residential communities where the assisted living services agency provides services, services provided and total number of employees.

How do I know an assisted living services agency is licensed?

The Department of Public Health provides an online directory where you can check the licensing of assisted living services agencies.

How frequently are assisted living services agencies inspected?

Assisted living service agencies are inspected every two years, and the inspection process is tied to license renewal.

Residential care homes are inspected every three years, and the inspection is also tied to license renewal.

Where can I find the inspection reports of assisted living services agencies?

To obtain copies of inspection surveys, contact the Department of Public Health

How long are assisted living services agency required keep their inspection reports?

Assisted living services agencies are required to keep their records for five years, and residential care homes can set their own policy of how long to maintain their copies. The Department of Public Health maintains the inspection reports for seven years.

How can I file a complaint against an assisted living service agency and what is the complaint process?

To file a complaint, you are requested to send the complaint in writing so it can be logged into the system. Staff will then conduct an unannounced visit to verify the complaint and issue deficiencies if applicable.

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