Crescent Heights

Average Score: 1.0 (2 reviews)
240 Branchview Drive NE
Concord, NC 28025

Please call 1-855-598-4107 to speak to a Care Advisor

Looking for a job? Click here.

Description

_____________________________________________

You’ll be delighted with the rich history of downtown Concord, a charming little area just to the northeast of Charlotte. With mild winters and warm summers, you’ll be free to enjoy all the sights and excitement throughout the year. Explore 200 years of Concord’s history with shows at The Old Courthouse Theater and visits to Reed Gold Mine State Historic Site and other museums. And with Charlotte just minutes away, you’ll have easy access to excellent shopping and superb healthcare. Our live-in managers are friendly, caring and eager to meet you. You’ll wish you’d come to live with us sooner.

Crescent Heights is proud to be a Holiday Retirement community. Since 1971, Holiday Retirement has been creating superb communities where seniors feel a sense of home and belonging.

Featured Amenities

The apartment suites at Crescent Heights come in a variety of layouts and feature private bathrooms, patios or balconies, and handy kitchenettes. Our all-inclusive program includes cable TV, utilities, laundry and parking. We also have a fitness room, media room and billiards lounge.

Our dining program offers three chef-prepared meals a day carefully planned to meet individual dietary needs and made from scratch. For special occasions, residents can host meals in our private dining room.

Available Services

While staying at our community, each resident has the opportunity to participate in our exclusive travel program. Through this program, seniors can visit nearly any of our over 300 retirement communities for up to seven nights at no additional charge. During the visit, residents will enjoy all the same service and amenities they enjoy at home while having the chance to meet new friends and experience new places.

We understand that each individual is unique and that needs may change over time. Holiday does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

Crescent Heights is a unique and exciting community for active and independent seniors.

Rates listed are based on single occupancy

Costs

  • Minimum Monthly Cost: $2,049 - $3,399
  • Private Pay
  • Month-to-Month Rentals
  • No Buy-In Fees

Property Info

  • Emergency Services: Less than 2 Miles
  • Shopping: Less than 1 Mile
  • Recreation: Less than 1 Mile
  • Minimum Age: 55
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • 2-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Parking Provided
  • Fitness Room/Gym
  • Chapel Services
  • Billiards Lounge
  • Game Room
  • TV & Media Room
  • Laundry Facilities

Activities

  • Full-Time Activity Director
  • Computer Classes
  • Beanbag Baseball
  • Bible Study
  • Yoga, Walking & Other Exercise

Amenities

  • Outside Patio/Gardens
  • Cable/Satellite TV
  • Pet Policy: Pets allowed
  • Special Meals: Diabetic, Low-salt, Vegetarian
  • Private Dining Room Available
  • Restaurant-style Dining

Services

  • Other Transportation Provided
  • Housekeeping
  • Linen Service
  • Travel Program
  • Live-In Managers

Map

Reviews of Crescent Heights

Write a review

Review Averages

1.0 out of 5.0
1.0 Stars
Overall
1.0
Staff
professionalism, friendliness...
1.0
Activities
social, outings, events...
1.0
Food
quality, selection, service...
2.0
Facility
cleanliness, amenities...
1.0
Quality Of Care
healthcare, services...
Review by
consumer
Family or friend of a resident
1 Stars Overall
1 Stars Staff
1 Stars Activities
1 Stars Food
3 Stars Facility

My Mother in law has lived at Crescent Heights for 2 years. Have had about 5 or more management teams since. I had an emergency with a toilet overflowing in my Mother in laws room and when I tried to get Donna's attention, she just put her hand up to tell me she wasn't going to see what I needed till she was done chatting in the hall...Rude. She spent more time outside smoking and unkind to a many residents and their families. Food started off very good and Jose and Kathy were the most caring co-managers. Otherwise haven't had any management that takes the time to know the residents. Activities have gone down the tubes since Peggy Baxter left. I realize it's independent living, but you would think some encouragement and making residents feel engaged would take place. Light housekeeping is a stretch. A quick vacuum and that's only if they think it's needed and the only time you can tell the bathroom is cleaned well is when Maria does it, because she cleans it...not a quick wipe down. People move to senior living for a "community"...Crescent Heights is not a community..managers and co-managers never get along and staff always changing. when you call corporate about a situation, they say go talk to the managers, which hide as much as possible. Even corporate does not care about your complaints which sends a very big message that this is not a place where you would feel warm and fuzzy about placing your family.

Was this helpful?
Review by
consumer
Past resident
1 Stars Overall
1 Stars Staff
1 Stars Activities
1 Stars Food
1 Stars Quality Of Care
1 Stars Facility

Stay as far away as you can. The facility is very poorly managed and the food is awful. The office staff does not handle issues and is rude to the residents. The activities are not managed well, from arguments at bingo games to not having a variety of activities to choose from. Even with suggestions, food is salty, fried and unhealthy especially for a senior citizen diet. It lacks variety and most items are not edible due to being over cooked or undercooked. The common areas of the facility are not clean and most of the washers and driers are broken and do not get fixed. Maintenance staff even turned off air conditioners in the hallways rendering walking for exercise inside impossible due to the uncomfortable temperature.

Was this helpful?

Rating

 

Expert Ratingstooltip

Expert rank: 24th percentile
 

Consumer Ratingstooltip

Other web sites: 4.3 out of 5 (3 reviews)
No data

Government Recordstooltip

This community is not licensed to provide Assisted Living
As of: November 27th, 2013

The information above will help you navigate the challenging decision of selecting a senior living provider but should not be solely used to make a decision. We recommend that you consider and tour multiple communities and consult other sources before you make your decision.

Fill out our form and we can send you a brochure or set up an introductory call with you today.