' Lantern Crest Senior Living - Santee, CA

Lantern Crest Senior Living

Average Score: 2.0 (1 review)
11010 Sunset Trail
Santee, CA 92071

Please call 1-855-598-4107 to speak to a Care Advisor

Looking for a job? Click here.

Description

__________________________________________

Newly built in 2012, Lantern Crest Senior Living is centrally located in San Diego County close to local shopping spots, dining destinations and area parks. Providing a range of retirement living options, we invite seniors interested in enjoying their lives to the fullest to consider joining our big family.

Lantern Crest Senior Living is proud to be an Integral Senior Living community. Founded in 2000, Integral Senior Living is a leader in providing quality senior living options. We are dedicated to providing senior care that is empowering, as well as encouraging personal growth and achievement for all of our residents.

Featured Amenities

During their stay, seniors at our community reside in one of our cozy studio or one-bedroom apartments. Available in a variety of floor plans, each unit comes standard with a private bath, emergency call system and individually controlled thermostat.

When not enjoying the comfort of their relaxing accommodations, residents can be found working on a personal project in our arts and crafts room, and sharing a tasty beverage with friends in the bistro. Our library is a great spot to relax with a good book.

Available Services

To help guarantee accommodations stay feeling clean and fresh, we provide weekly linen and housekeeping services for all accommodations. Personal laundry services are also provided.

When a resident needs a little extra help completing everyday tasks, our staff members are available around the clock to lend a helping hand. This includes assistance with medication management, personal hygiene, dressing and ambulation. For our residents who face the challenge of Alzheimer’s or another form of dementia, we provide specially tailored services through our Generations Memory Care program.

With a brand-new location and a package of services to match, Lantern Crest Senior Living offers the best in retirement options for Santee seniors.

Costs

  • Assisted Living Studio Starts at: $3,600/Month
  • Memory Care Starts at: $3,995/Month
  • Long-Term Care Insurance Accepted
  • VA Benefits Accepted
  • Medicaid/Medicare Not Accepted

Property Info

  • Emergency Services: Less than 5 Miles
  • Shopping: Less than 1 Mile
  • Recreation: Less than 1 Mile
  • Minimum Age: 62
  • Number of Units: 80
  • State License #: 374603253
  • Semi-Private Units
  • Private Units
  • Studio Apartments
  • 1-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Employee Background Checks
  • Parking Provided
  • Fitness Room/Gym
  • Beauty/Barber Shop
  • Movie Theater
  • Library
  • Bistro

Activities

  • Full-Time Activity Director
  • Educational Opportunities
  • Local Outings and Excursions
  • Live Entertainment
  • Fitness and Exercise Programs

Amenities

  • Outside Patio/Gardens
  • Computer/Internet Access
  • Cable/Satellite TV
  • Special Meals: Diabetic, Low-salt, Pureed
  • Private Dining Room
  • Restaurant-Style Dining

Services

  • Medication Management
  • Diabetes Care
  • Help with Activities of Daily Living
  • Transportation to Medical Appointments
  • Guest Apartment
  • Guest Meals
  • Room Service
  • Housekeeping
  • Ambulation and Escort Services
  • Generations Memory Care Program

Map

Reviews of Lantern Crest Senior Living

Write a review
Review by
consumer
Family or friend of a resident
2 Stars Overall
2 Stars Staff
3 Stars Activities
1 Stars Food
2 Stars Quality Of Care
3 Stars Facility

My grandma, who is in her 90s, moved into this place when it opened in June 2012. We have consistently experienced problems with her meds, which aren't too involved, being given at the wrong time, not at all, or incompletely. The place is understaffed and several times she wasn't even taken to her meals because they were too busy to get her. We know other residents who moved out because their meds were goofed up repeatedly and they had lost confidence in the staff. Another moved because she couldn't stomach the food. They're on their third chef here and he's no better than the other two. Tonight I ordered a BLT sandwich for my grandma's dinner, with crispy bacon. I was surprised to find the bacon actually crispy, but then disappointed when I discovered they had precooked the bacon, frozen it, then microwaved it for her sandwich. The bacon was fully cooked but still partly frozen. A couple weeks ago I ran into a resident in the hall in her wheelchair, with her lap full of yogurt, granola bars and other snacks from the bistro room. When I asked how she was she snapped at me that she was starving. It's hard to fill up on meals here when the food is so unappetizing. Many residents' families bring in food to compensate for the problem. Also, we have complained many times about the understaffing issue and we just get lip service. They have as much help as they did when the place opened and only a few people lived here. Caregivers arrive in a sweat when it's time to bathe my grandma because they literally race from room to room for fear of being written up for not staying on schedule. All they care about is saving every nickel they can, all at the expense of the care and comfort of residents. If my grandma were not in her 90s we would probably move her, but as it is we're at the mercy of Lantern Crest. They call it luxury assisted living here, but it's a joke. What makes the place tolerable is some of the very nice people who work here, unfortunately none of them are in positions of authority. Beware.

Was this helpful?
Provider Response Nov 15, 2013

Lantern Crest strives each and everyday to ensure our residents and their family members have a wonderful experience living with us. That being said we are not infallible and can make mistakes. Our goal is to learn from them and grow to be a better community. Lantern Crest serves residents from all walks of life and it is an extremely difficult task on a daily basis to satisfy everyone 100% of the time. We believe sometimes the most difficult area is dining. Our residents eat with us 3 times a day 365 days a year. I would love to say every meal is fabulous and every resident leaves everytime satisfied but that is not true. We host monthly "Chat with the Chef" meetings where our residents and their families can voice any concerns and make suggestions for our upcoming menus. We also have a comment card on each table to allow our residents to leave a comment,complaint or suggestion at any time. Our Food Service Director is attentive and follows through on compliments,complaints and suggestions. We do not pre-cook bacon, freeze it and reheat it in a moicrowave. We don't have a microwave in our kitchen. We believe our staffing ratios are adaquate and have increased our staff in all areas tremendously since we opended our doors in June 2012. Our staff works very hard and may have a day where they are required to intervene in emergencies and special requests from our residents. This can result in a more hectic day and require more from our staff. We appreciate all the work they do and are dilligent in ensuring they have all the tools necessary to get the job done. Lantern Crest is not about nickel and diming our residents and respect that our residents have worked their entire lives to save for their retirement. We are advocates for our seniors and want to be a resource to all seniors and their families in the Santee area. We encourage you to visit Lantern Crest anytime and enjoy a meal on us. You will then have the opportunity to talk with our residents who believe Lantern Crest is a great place to live.

This is a response from a representative of Lantern Crest Senior Living

Rating

 

Expert Ratingstooltip

Recommended by 3 out of 3 local experts
Expert rank: 25th percentile
 

Consumer Ratingstooltip

SeniorHomes: 2 out of 5 (1 review)
Other web sites: 5 out of 5 (1 review)
 

Government Recordstooltip

State Inspection Violations: 2
As of: November 27th, 2013

The information above will help you navigate the challenging decision of selecting a senior living provider but should not be solely used to make a decision. We recommend that you consider and tour multiple communities and consult other sources before you make your decision.

Fill out our form and we can send you a brochure or set up an introductory call with you today.