Chateau Pleasant Hill I & II

Average Score: 3.3 (3 reviews)
2770 Pleasant Hill Rd
Pleasant Hill, CA 94523-2044

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Description

Chateau Pleasant Hill I & II, CA - Exterior

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Carlton Senior Living - LogoWhether a senior desires independent or assisted living, Chateau Pleasant Hill I & II can meet their lifestyle needs. For seniors who enjoy living near nature, the grounds of Chateau I & II are certified by the National Wildlife Federation as “Backyard Wildlife Habitat” and include views of California oaks and sunsets.

Chateau Pleasant Hill I & II is one of a number of senior living communities operated by Carlton Senior Living. For more than 25 years, this family-operated business has nurtured and provided their residents with services and care that enable them to live an active and productive lifestyle.

Featured Amenities

At our community, residents can choose from studio or one-bedroom apartment floor plans that are designed to accommodate a senior’s needs. Chateau Pleasant Hill I & II, CA - InteriorEach apartment features climate control, a kitchen and ample storage. Pets are encouraged.

When residents join Chateau Pleasant Hill I & II, they can rest assured that their recreational and social needs will be met through a customized Personal Expressions activity program. To foster a sense of community amongst the residents, there are common areas, a game room, library and a patio available for socializing.

Available Services

For meals there are three restaurant-style dinner services, along with a room service option available. To allow residents theChateau Pleasant Hill I & II, CA - Landscape opportunity to enjoy life without worrying about daily tasks, housekeeping, laundry and transportation services are available. And when residents want to be pampered, on-site is a full-service salon offering massage, haircuts, and pedicures.

To ensure we are meeting a senior’s changing emotional and physical needs, Ongoing Family Connection Conferences are regularly held.

At Chateau Pleasant Hill I & II, residents can enjoy a rewarding independent or assisted living lifestyle amongst the scenic beauty of nature.

Costs

  • Minimum Monthly Cost: $2,495
  • One-Bedrooms Start at: $2,795/Month
  • Long-Term Care Insurance Accepted
  • VA Benefits Accepted

Property Info

  • Emergency Services: Less than 3 Miles
  • Shopping: Less than 1 Mile
  • Recreation: Less than 1 Mile
  • State License #: 71440541
  • Studio Apartments
  • 1-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Parking Provided
  • Fitness Room/Gym
  • Beauty/Barber Shop
  • Library
  • NWF-certified Backyard Wildlife Habitat
  • Game Room

Activities

  • Full-Time Activity Director
  • Social Events
  • Trips & Outings
  • Spiritual Activities
  • Exercise Classes
  • Educational Opportunities
  • Movie Nights
  • Brain Fitness Programs
  • Visiting Pets

Amenities

  • Outside Patio/Gardens
  • Computer/Internet Access
  • Cable/Satellite TV
  • Pet Policy: Pets allowed after assessment
  • Special Meals: Low-salt, Low-fat, Pureed, Vegetarian
  • Restaurant-style Dining
  • Catered Events

Services

  • On-Site Medical Visits: Podiatrist, Speech Therapist, Occupational Therapist, Physical Therapist
  • Medication Management
  • Diabetes Care
  • Help with Activities of Daily Living
  • Transportation to Medical Appointments
  • Other Transportation Provided
  • Guest Meals
  • Private Laundry
  • Room Service
  • Housekeeping
  • Ongoing Family Connection Conferences
  • Personal Expressions Activity Program
  • Nurse On-site 7 Days a Week
  • Additional Languages Spoken: Spanish, Tagalog

Map

Reviews of Chateau Pleasant Hill I & II

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Review Averages

3.3 out of 5.0
3.3 Stars
Overall
3.7
Staff
professionalism, friendliness...
3.7
Activities
social, outings, events...
3.0
Food
quality, selection, service...
3.7
Quality Of Care
healthcare, services...
3.3
Facility
cleanliness, amenities...
Review by
consumer
Current resident
5 Stars Overall
5 Stars Staff
4 Stars Activities
5 Stars Food
5 Stars Quality Of Care
4 Stars Facility

I left my grand mom here as she was not feeling comfortable at our home. She is a dementia patient so she needs a lot of care. The staff here is very friendly and involve them in various kind of activities. I am definitely going to recommend them to anyone who is looking for senior living.

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Review by
consumer
Current resident
4 Stars Overall
5 Stars Staff
5 Stars Activities
2 Stars Food
5 Stars Quality Of Care
5 Stars Facility

I have been a resident of Chateau II Assisted Living for over a year. The staff is friendly and helpful; the facility clean and well-maintained. There is a lovely deck where one can read, overlooking a wooded area w/creek. Mind-broadening and other activities are available. The salad bar is great; wine every night. The food tends to be bland and could be warmer. Overall, I have a positive feeling about Chateau II.

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Review by
consumer
Family or friend of a resident
1 Stars Overall
1 Stars Staff
2 Stars Activities
2 Stars Food
1 Stars Quality Of Care
1 Stars Facility

My mother was a resident at Chateau Pleasant Hill. She was hospitalized May, 2013 for severe back pain after a fall. When she returned to The Chateau her pain medication was taken away from her, even though the discharge doctor ordered that she could have her "as needed" pain medication.

Her personal physician had ordered a narcotic pain medication. She was instead given Tyelenol whenever she asked for medication for severe pain, being lied to that Tyelenol was the medication ordered for her.

When her personal physician asked if her narcotic pain medication was being given he was also lied to, as the Chateau never filled the pain medication until 6 days after it was ordered directly with the Chateau pharmacist.

She spent days in severe pain, while the pharmacy staff knew she was not being given appropriate pain medication. When the pharmacy supervisor was informed what was happening, she laughed. That is how concerned the Chateau is about the elderly people they are supposed to be taking care of. They knew how sick she was, she was unable to get out of bed to get any of her meals.

When I immediately removed my mother from the Chateau, she was given a bill for $1,326.16, for bathing care and pharmacy charges for one single month, not the cost of the medications themselves, just to hand her the pills. The charges were for the entire month of June, when I removed her from the Chateau on June 4th. She was charged for an entire month of baths, when she was never given a single bath, and medications she never received for the ridiculous price of $1,326.16. This for letting her lay in bed in severe pain and giving her the wrong medication.

After informing the Chateau of these fraudulent and deceitful charges, they lowered the bill to $409.59, their charge for 6 days of giving my mother the the WRONG MEDICATION.

The CEO of Carlson Senior Living, who owns the Chateau never even bothered to answer my letters, obviously could care less about the quality of care of the residents of the Chateaus, whether or not they receive the right medications, or how much the residents are overbilled.

1 person found this helpful.
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Rating

 

Expert Ratingstooltip

Recommended by 3 out of 3 local experts
Expert rank: 29th percentile
 

Consumer Ratingstooltip

SeniorHomes: 2.5 out of 5 (2 reviews)
Other web sites: 4.3 out of 5 (10 reviews)
 

Government Recordstooltip

State Inspection Violations: 2
As of: November 27th, 2013

The information above will help you navigate the challenging decision of selecting a senior living provider but should not be solely used to make a decision. We recommend that you consider and tour multiple communities and consult other sources before you make your decision.

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