Brookdale East Arbor

Average Score: 2.0 (2 reviews)
6060 East Arbor Avenue
Mesa, AZ 85206-6049

Please call 1-855-598-4107 to speak to a Care Advisor

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Description

Brookdale East Arbor - Mesa, AZ - Exterior_____________________________________________

Brookdale Senior Living - LogoBrookdale East Arbor (formerly known as Sterling House of Mesa) provides personalized assisted living services for Arizona seniors in an intimate environment. Our staff strive to provide residents with compassionate care by taking the time to learn about their life stories, families, friends and interests. We aim to provide opportunities for seniors to be as independent as possible and continue to make meaningful contributions to each other and the community.

Brookdale East Arbor is a Brookdale community. Brookdale is one of the nation’s largest owners and operators of senior living communities and has been helping seniors achieve a high quality of life since 1978. We are dedicated to providing quality and service excellence throughout our more than 565 communities.

Featured Amenities

Our community is located in a home-like single story building, and we offer private studio and one-bedroom apartments in a choice of floor plans. Units come complete with full Brookdale East Arbor - Mesa, AZ - Common Areacarpeting, private baths featuring no-slip surfaces and safety bars, kitchenettes and basic cable.

Seniors enjoy restaurant-style dining our community dining room with a rotating selection of freshly-prepared meals served three times daily. For a cool treat on those warm desert days, visit our popular ice cream parlor and choose from a selection of frozen goodies.

At Brookdale East Arbor, we understand that furry friends can be as important as family, so we lovingly welcome pets at our community.

Available Services

Trained staff are available to provide individualized services 24 hours a day. Doctors and nurses also routinely visit to check on the health and well-being of our residents.Brookdale East Arbor - Mesa, AZ - Patio

In-home assistance with showering, clothing selection, dressing, grooming, hygiene, mobility and dining is provided as required, as is weekly housekeeping, maintenance and laundry services.

Fees are individually determined based on need, and service plans are regularly reviewed to ensure that each resident’s needs are met.

Brookdale East Arbor provides the ideal location for seniors who want to continue to pursue their interests while receiving individually-tailored care to fulfill their needs.

PLEASE NOTE: Some rates shown are "all inclusive" rates, please contact the community directly for specific pricing details and what is included in the monthly service fees.

Costs

  • Minimum Monthly Cost: $2,587
  • Private Pay
  • Medicaid/Medicare Not Accepted

Property Info

  • Emergency Services: Less than 1 Mile
  • Shopping: Less than 1 Mile
  • Recreation: Less than 1 Mile
  • Minimum Age: 55
  • Resident Capacity: 72
  • State License #: AL2086
  • Studio Apartments
  • 1-Bedroom Units
  • Air Conditioning/Climate Control
  • Kitchenette
  • Emergency Call System
  • 24-Hour Staffing
  • Parking Provided
  • Fitness Room/Gym
  • Beauty/Barber Shop
  • Chapel Services
  • Library
  • Clubhouse
  • Sauna
  • Gardening Areas

Activities

  • Full-Time Activity Director
  • Trips & Outings
  • Live Entertainment
  • Exercise Classes
  • Religious Activities

Amenities

  • Outside Patio/Gardens
  • Cable/Satellite TV
  • Pet Policy: Small pets allowed
  • Special Meals: Diabetic, Low-salt, Vegetarian
  • Private Dining Available
  • Ice Cream Parlor
  • Restaurant-style Dining

Services

  • On-Site Medical Visits: Geriatric physician
  • Medication Management
  • Diabetes Care
  • Transportation to Medical Appointments
  • Other Transportation Provided
  • Guest Meals
  • Housekeeping
  • Ambulation & Escort Services
  • Assistance with Activities of Daily Living
  • Additional Languages Spoken: Spanish

Map

Reviews of Brookdale East Arbor

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Review Averages

Expert (1)
Consumer (1)
3.0 out of 5.0
3.0 Stars
1.0 out of 5.0
1.0 Stars
Overall
4.0
1.0
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3.0
Has not been rated
Activities
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3.0
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Food
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3.0
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Quality Of Care
healthcare, services...
4.0
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Review by
consumer
Visitor
1 Stars Overall
1 Stars Staff

Betty in sales was the most uncaring and worst sales advisor I have encountered. This is a very difficult time dealing with both of my parents in poor health at the same time. She only cared about how much money they were able to spend and a "very important" phone call that she left the room to take and when returning laughed and said oh I am buying a new house. She then took us to another community. After about 10 minutes of her being in a closed door office she had us sit down in another office and she said " so what do you think"? We had not seen anything and the smell was so bad I was gagging. Betty needs to take Sales 101 course and also be more focused on Client and their needs. My parents have enough money and I would never place them in any environment where I was treated so poorly. I guess I am not looking for sterling but rather platinum!

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Provider Response Nov 19, 2014

We deeply regret that we were unable to meet your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

This is a response from a representative of Brookdale East Arbor

Review by
expert
Visitor
3 Stars Overall
4 Stars Staff
3 Stars Activities
3 Stars Food
3 Stars Quality Of Care
4 Stars Facility

I have recently had a client at this property. The care has been inconsistent and the activities minimal. The food is average. The caregivers are kind and caring, but their supervisor often does not know what is going on with the residents.

1 person found this helpful.
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Rating

 

Expert Ratingstooltip

Recommended by 2 out of 4 local experts
Average review score: 3.4 out of 5 stars
Expert rank: 22nd percentile
No data

Consumer Ratingstooltip

There are no consumer reviews.
 

Government Recordstooltip

State Inspection Violations: 6
As of: November 27th, 2013

The information above will help you navigate the challenging decision of selecting a senior living provider but should not be solely used to make a decision. We recommend that you consider and tour multiple communities and consult other sources before you make your decision.

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